Key Account Service Manager (FSI / Commercial) - IC

Classy Wheeler Limited; Hong Kong Island; On-site; HKD 600,000 - 1,000,000; Full time

Job summary

A leading IT&T services company in Hong Kong is seeking an experienced professional to drive technology services for key accounts. The ideal candidate will have a degree in Computer Science or related fields, with a minimum of 7 years' experience in IT, particularly within the Financial Services Industry. Strong consultative selling and stakeholder management skills are essential, along with a passion for new technologies such as Robotics and AI. The role involves developing client engagement strategies and ensuring high-quality solution delivery.

Qualifications

• Minimum 7 years of post-qualification IT experience.
• Experience in FSI industry preferable.
• Strong consulting and client management skills.

Responsibilities

• Originate technology services and implementation opportunities.
• Support the Client Service Lead in driving strategic deals.
• Develop and execute client engagement plans.

Skills

Client Stakeholder Management

Consultative Selling

Problem Solving

Presentation Skills

Education

Degree in Electrical/Electronic Engineering/Computer Science

Job description

Client Description

Leading IT&T services company in Hong Kong

Job Description

• To originate technology services and implementation opportunities for dedicated key account.
• Support the Client Service Lead to originate, shape and drive winning strategic deals.
• Work closely with Line of Business, Client Service Unit to sharp and identify client propositions, develop and execute client engagement plans to drive the opportunities from origination to sales closure.
• Provide sound technical and domain expertise to support pre-sales and solutioning activities.
• Develop and maintain strong working relationships with both internal and external stakeholders to ensure efficient and timely delivery of business propositions and solutions to the clients.

Job Requirements

• Degree in Electrical/Electronic Engineering/Computer Science or a related Discipline.
• Minimum 7 years of post-qualification IT experiences, including at least 3 years of experiences in the FSI industry preferable.
• Able to do consultative selling with strong stakeholders and delivery experience. A potential candidate profile will be a strong Consultant level or new Manager level from one of the big Management Consulting firms.
• 3-5 years of experience in handling client stakeholders management, either in business development, pre-sales and/or project delivery management
• Demonstrate strong problem solving skills and logical thinking abilities
• Prior management consulting experience will be highly regarded
• Excellent in presentation and communication skills
• Passionate in new technologies in Robotic, IoT, Chatbot, AI, Cloud and digital Transformation consulting.
• Self-motivated, result oriented and with the ability to generate new business opportunities from ground level.
• Initiative, customer-focused, independent and able to work under pressure.
• Presentable. Strong client facing experiences. Good spoken and written English is a MUST.