IT Tester (Legal Firm) - IC

Classy Wheeler Limited; Hong Kong Island; On-site; HKD 600,000 - 800,000; Full time

Job summary

Classy Wheeler Limited is seeking a detail-oriented Testing Specialist to join their Information Technology team. The role involves critical tasks like gap analysis, system integration testing, and defect management, ensuring seamless software releases and enhancing user experience. Ideal candidates will have a strong understanding of Microsoft packages, experience with defect management tools, and a proven record in professional services. This position offers a competitive salary and is essential for maintaining high-quality standards in projects.

Qualifications

• Good knowledge of Microsoft packages and common legal applications.
• Previous experience in a legal or professional services firm.
• Proficient in communication with people at all levels.

Responsibilities

• Conduct gap analysis and create test cases for software releases.
• Manage defect detection and ensure proper testing for user experience.
• Responsible for timely feedback and communicating findings to teams.

Skills

Microsoft packages

Defect management

ServiceNow

Jira

Communication skills

Time management

Job description

• There are currently around 50 employees in the Information Technology team and this role reports to the Project Services Manager. This role is vital to assuring that project changes, software releases containing security patches, fixes to defects and enhancement requests, and end user expectations are known and managed throughout all lifecycles.

Job Description

• Gap analysis of current scripts and new scripts required for testing of software releases, IT Changes and project lifecycles
• Creation and execution of test cases following documented user scenarios and personas
• System, integration and regression testing
• Detect and manage all defects in ServiceNow, agreeing priority and remediation actions with stakeholders
• Ensure appropriate testing is conducted to establish the
• User Experience, driving user adoption and change Use performance management tools to measure against key metrics through all pre-production lifecycles
• Ensure risks are raised promptly with project managers and stakeholders
• Manages the testing acceptance including business sign off
• Working towards departmental and project deadlines
• Provide timely feedback to colleagues to recognize achievements and areas of improvement
• Presenting / communicating findings to project teams, technical and non-technical colleagues
• Provide support and documentation

Job Requirements

• The candidate must possess good knowledge of Microsoft packages and common legal applications
• Experience of defect management and application performance tools e.g. ServiceNow, Lakeside Systrack, Jira
• Service focused attitude and professional manner, appropriate for a commercial law firm
• Confident and clear communication (verbal and written) with people at all levels of the business hierarchy
• Able to lead, motivate and develop a team with a clear, concise and politely assertive manner.
• Able to use initiative and make suggestions to change processes where required
• Able to respond quickly to requests, manage time effectively, and work under pressure
• Proactive nature, hardworking, able to structure own work and work unaccompanied when required
• Well organised, with good time management skills and adherence to agreed milestones and deadlines
• High level of accuracy and attention to detail
• Previous experience in a legal or other professional services firm / partnership structure