IT Service Delivery Specialist

Swing Consulting Ltd.; Hong Kong Island; On-site; HKD 600,000 - 800,000; Full time

Job summary

A consulting firm in Hong Kong is seeking an IT Service Delivery Specialist. The role involves collaboration with stakeholders, user account management, and permissions oversight in a dynamic IT environment. Candidates should possess a Higher Diploma in IT and have at least 3 years of relevant experience, with strong problem-solving and interpersonal skills.

Qualifications

• Higher Diploma or above in Information Technology or equivalent discipline.
• At least 3 years relevant experience in service delivery, implementation, and critical support environment.
• Experience in network project management and delivery preferred.

Responsibilities

• Collaborate with stakeholders and team members to achieve project objectives.
• Create and manage Network/O365 user accounts.
• Manage rights and permissions of network/email accounts.

Skills

Interpersonal skills

Problem-solving

Negotiation

Education

Higher Diploma in Information Technology or equivalent

Job description

SW8284 |17 Mar 2022 IT Service Delivery Specialist

• Collaborate with different stakeholders and team members to achieve project objectives in an effective and efficient manner
• Resonsible for the creation and termination of Network / O365 user accounts
• Manage the rights and permissions of network/email accounts
• Create of group permissions and rights to file directories
• Liaise with IT project team and other teammates

• Higher Diploma or above in Information Technology or equivalent discipline
• At least 3 years relevant experience in service delivery, implementation and critical support environment.
• Experience on Network project management and delivery will be an advantage
• Good interpersonal and communication skills with clients and colleagues
• A proactive self-starter with the ability to work as a team
• Strong negotiation and organizational skills with possession of the good problem-solving ability