Data Analytics Manager (Mobile Network) - IC

Classy Wheeler Limited; Hong Kong Island; On-site; HKD 400,000 - 600,000; Full time

Job summary

A leading telecom company is looking for a Data Analytics Manager to oversee network quality assurance and performance management in mobile networks. The successful candidate will lead efforts in using machine learning/AI to enhance performance tools, automate network operations, and analyze customer complaints. Candidates should have a degree in Information Technology or Telecommunication Engineering, with 5-10 years’ experience in the mobile network industry, and a strong command of English and Cantonese.

Qualifications

• 5 - 10 years' working experience preferable in mobile network industry.
• Sound knowledge in 3G/4G/5G mobile networks required.
• Excellent command of both spoken and written English and Cantonese; Mandarin is a plus.

Responsibilities

• Perform Data Analytics on network quality assurance.
• Evolve performance management tools with machine learning / AI.
• Monitor and analyze performance of mobile network and customer complaints.

Skills

Analytical Skills

Problem Solving

Teamwork

Communication

Education

Degree in Information Technology or Telecommunication Engineering

Tools

SQL

Oracle

Python

C++

Web programming

MS Office

Windows

IOS

Linux

Sun Solaris

Job description

Data Analytics Manager (Mobile Network) - IC

Client Description

Job Description

• Perform Data Analytics on network quality assurance
• Evolve performance management tools with machine learning / AI
• Monitor and analyze performance of mobile network and customer complaints
• Automate the processes of mobile network planning and operations
• Initiate and drive the network performance and customer experience improvement plans
• Define the network performance metrics and KPI
• Integrate network performance platform with different vendor systems
• Server and database administration, patch update and security configuration

Job Requirements

• Degree in Information Technology, Telecommunication Engineering, or relevant disciplines
• 5 - 10 years' working experience, preferable in mobile network industry
• Sound knowledge in 3G/4G/5G mobile networks
• Knowledge in MS Office, Windows, IOS, Linux and Sun Solaris
• Familiar with SQL, Oracle, Web programming, Python, C++
• A good team player with excellent analytical and problem solving skills
• Excellent command of both spoken and written English and Cantonese, Mandarin is a plus