Customer Due Diligence Officer (Contract)

Bank of China (Hong Kong) Limited; Hong Kong Island; On-site; HKD 800,000 - 1,000,000; Full time

Job summary

A financial institution seeks a Customer Due Diligence Officer on a contract basis for the Bank-wide Operation Department. The role involves conducting customer due diligence, verifying documents, and ensuring compliance with regulations. Ideal candidates should have a diploma in Banking and Finance, at least one year of relevant experience, and possess excellent communication skills in both English and Chinese. Proficiency in Microsoft Office is also required.

Qualifications

• Diploma holder or above with a major in related disciplines.
• At least 1 year of experience in Banking, Finance, or Compliance-related fields.

Responsibilities

• Conduct CDD of customer profiles for onboarding and reviews.
• Identify and verify KYC documents and customer data.
• Engage with customers to collect missing CDD information.

Skills

Good team player

Communication skills (English and Chinese)

Proficiency in Microsoft Office

Education

Diploma in Banking and Finance or related fields

Job description

Customer Due Diligence Officer (Contract)

Job No.: 498460

Employment Type: Contract

Departments: Bank-wide Operation Department

Job Functions: Accounting, Administration / Secretarial, Audit, Bank Operations, Customer Services, Financial Management, Legal, Risk Management, FinTech

Responsibilities:

• Conduct CDD of customer profiles for onboarding, periodic review, and trigger event review.
• Identify and verify KYC documents and customer statistical data.
• Engage with customers to obtain incomplete CDD information and documentation within service level agreements.
• Comply with relevant government regulations and the Bank's internal guidelines and policies.
• Handle various general office administration activities.
• Check both internal and external documents.

Requirements:

• Diploma holder or above with a major in Banking and Finance, Business Administration, or related disciplines.
• At least 1 year of experience in Banking, Finance, or Compliance-related fields.
• Good team player, proactive, self-motivated, and eager to learn.
• Excellent communication skills in both spoken and written English and Chinese, including Mandarin.
• Proficient in Microsoft Office (Word, Excel, PowerPoint) and Chinese word processing.

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