Client Service Manager (Public) - IC

Classy Wheeler Limited; Hong Kong Island; On-site; HKD 400,000 - 600,000; Full time

Job summary

A leading IT consultancy seeks a Client Service Manager in Hong Kong to drive technology service opportunities for key accounts. The role involves supporting strategic deal origination and cultivating relationships with internal and external stakeholders. Candidates should have a degree in IT-related fields, with at least 8 years of experience and a strong focus on emerging technologies such as Robotic, IoT, and Cloud solutions.

Qualifications

• Minimum 8 years of post-qualification IT experience, with at least 5 years in relevant roles.
• Strong passion for new technologies (Robotic, IoT, AI, Cloud).
• Good spoken and written English is a must.

Responsibilities

• Originate technology services and implementation opportunities.
• Support Client Service Lead in strategic deal origination.
• Develop and maintain strong working relationships with stakeholders.

Skills

Communication Skills

Client Relationship Management

Technical Expertise

Business Development

Education

Degree in Electrical/Electronic Engineering/Computer Science

Job description

Regional IT consultancy and service solutions provider.

Candidates with more experience will be considered as Senior Client Service Manager.

Job Description

• To originate technology services and implementation opportunities for dedicated key account.
• Support the Client Service Lead to originate, shape and drive winning strategic deals.
• Work closely with Line of Business, Client Service Unit to sharp and identify client propositions, develop and execute client engagement plans to drive the opportunities from origination to sales closure.
• Provide sound technical and domain expertise to support pre-sales and solutioning activities.
• Develop and maintain strong working relationships with both internal and external stakeholders to ensure efficient and timely delivery of business propositions and solutions to the clients.

Job Requirements

• Degree in Electrical/Electronic Engineering/Computer Science or a related Discipline.
• Minimum 8 years of post-qualification IT experiences, including at least 5 years of experiences
• Passionate in new technologies in Robotic, IoT, Chatbot, AI, Cloud and digital Transformation consulting.
• Experience in preparing technical / architect blueprint s is preferable. Business development experience will be an advantage
• Self-motivated, result oriented and with the ability to generate new business opportunities from ground level.
• Ability to communicate effectively with all level of users and team members.
• Initiative, customer-focused, independent and able to work under pressure.
• Presentable. Strong client facing experiences. Good spoken and written English is a MUST.