Branch Service Manager / Officer (Ref: CHD-BSM-VH-ICBCA)

Industrial and Commercial Bank of China ( Asia ) Limited; Hong Kong Island; On-site; HKD 400,000 - 600,000; Full time

Job summary

An international bank is seeking a candidate for the position of Branch Operations Supervisor in Hong Kong. The successful applicant will be responsible for overseeing the daily operations of the branch and ensuring compliance with all regulatory requirements. Ideal candidates should have a minimum of six years of experience in branch operations, with at least three years at a supervisory level, and must possess strong communication and interpersonal skills. Proficiency in English and Chinese is essential.

Qualifications

• Minimum 6 years of experience in branch operations.
• At least 3 years at supervisory level.
• Familiar with consumer banking products and relevant banking regulations.

Responsibilities

• Oversee daily operations of the branch.
• Ensure compliance with policies and procedures.
• Maintain high quality of service for customers.

Skills

Communication

Interpersonal skills

Supervisory skills

Education

HKCEE with passes in Chinese, English and Mathematics

Qualifications of IIQAS and HKSI

Job description

Responsibilities:

• Oversee daily operations of branch.
• Ensure all operations are carried out in a proper manner and full compliance with the Bank’s policies and procedures and regulatory requirements.
• Ensure high quality of service is accurately and efficiently provided to customers.

Requirements:

• HKCEE holder with passes in Chinese, English and Mathematics.
• Minimum 6 years of experience in branch operations, of which at least 3 years at supervisory level.
• Familiar with general consumer banking products and services, banking practices, relevant banking ordinances and regulatory requirements.
• Qualifications of IIQAS and HKSI.
• Good communication, interpersonal and supervisory skills.
• Good command of spoken and written English and Chinese including Putonghua.
• Candidate with less experience will be considered for the position of Officer.

To apply, please send full resume including present and expected salary to

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