Assistant Network Manager / Managed Service Network Engineer - CK

Classy Wheeler Limited; Hong Kong Island; On-site; HKD 300,000 - 600,000; Full time

Job summary

A technology services company seeks an Assistant Network Manager to manage network infrastructure for its Managed Services customers. Key responsibilities include infrastructure project implementation, vendor management, and ensuring service delivery aligns with customer IT standards. Candidates should hold a Bachelor's degree in Computer Science or related field, with at least 5 years of relevant experience, strong networking skills, and the ability to manage multiple tasks. Fluency in English and Chinese (including Putonghua) is essential.

Qualifications

• Min 5 years relevant working experience in IT infrastructure.
• Hands-on experience in LAN/WAN/MPLS, networking and routing.
• Good command of both written and spoken English & Chinese, including Putonghua.

Responsibilities

• Manage the overall network infrastructure for Managed Services customer.
• Implement and maintain the LAN/WAN and Network Security.
• Resolve network incidents and provide security solutions.

Skills

Networking

Problem-solving

Interpersonal Skills

Project Management

Education

Bachelor degree in Computer Science or IT related discipline

Bachelor/Higher Diploma in Computer Science or related discipline

Tools

Cisco

Fortinet

F5

Juniper

AWS

Azure

Job description

Assistant Network Manager / Managed Service Network Engineer - CK

Client Description

Job Description

Responsibilities

• Responsible to manage the overall network infrastructure to our Managed Services customer
• Responsible for network infrastructure project implementation
• Manage and work with vendors to resolve network incidents and problems
• Function as consultant on network and security solutions to provide service delivery
• Develop guidelines/procedures to ensure the operation of network infrastructure meets SLA
• Implement monitor and maintain the LAN/WAN and Network Security
• Provides advice and guidance relating to their area of technical specialty
• Ensure that quality solutions are well tested, and delivered in line with
• customer’s IT policies, standards and procedures
• Co-ordinate with Sales to presale various projects

Network Engineer – Managed Service

Responsibilities

• Responsible to manage the overall network infrastructure to our Managed Services customer
• Responsible for network infrastructure project implementation
• Maintain system documentation and asset inventory management
• Manage and work with vendors to resolve network incidents and problems
• Function as consultant on network and security solutions to provide service delivery
• Develop guidelines/procedures to ensure the operation of network infrastructure meets SLA

Job Requirements

Requirements

• Bachelor degree in Computer Science or IT related discipline
• Min 5 years relevant working experience in IT infrastructure
• Hands on experience in LAN/WAN/MPLS, networking and routing
• Hands on experience on security products administration such as Firewall, F5, IPS and IDS (Juniper/Cisco)
• Knowledge in VoIP systems (e,g, Cisco, Avaya, NEC) is an advantage
• Cisco and Fortinet certifications are preferred. e.g CCNP
• Knowledge of service management best practice (e.g. ITIL, ISO20000)
• Knowledge or experience in IT security is an advantage
• Project management and vendor management experience
• Willing to work under pressure
• Able to work independently and good interpersonal skills to interact with team members
• Ability to handle multiple tasks simultaneously
• Good command of both written and spoken English & Chinese, including Putonghua

Network Engineer – Managed Service

Requirements

• Bachelor/Higher Diploma in Computer Science or related discipline
• At least 3 years relevant experience
• Professional qualification on networking (e.g. CCNA, CCNP) is preferred
• Hands-on experience of Routers/ Switches, Firewall, Wireless Network and other networking equipment (e.g. Load Balancer, WAF, NAC)
• Experience in supporting Cloud networking (AWS, Azure) is an advantage
• Knowledge of service management best practice (e.g. ITIL, ISO20000)
• Good problem-solving skills, including root-cause analysis
• Willing to work under pressure
• Able to work independently and good interpersonal skills to interact with team members
• Ability to handle multiple tasks simultaneously
• Good command of both written and spoken English & Chinese, including Putonghua