Workiva Platform Support Specialist

The Aztec Group; Southampton; On-site; GBP 40,000 - 55,000; Full time

Job summary

A financial services firm in Southampton seeks a Workiva Platform Support Specialist to enhance financial reporting processes. You will manage platform administration, provide operational support, and ensure compliance with information security standards. Ideal candidates have 3–5 years in finance or tech support, strong Excel skills, and a degree in Accounting or Finance. This role offers career development opportunities and training in enterprise data platforms.

Benefits

Professional development training

Clear career progression

Qualifications

• 3–5 years’ experience in finance or technology support roles.
• Working knowledge of Workiva and similar reporting platforms.
• Strong Excel and data-validation skills.

Responsibilities

• Configure and maintain Workiva workspaces and templates.
• Resolve user issues and monitor integrations for data accuracy.
• Assist in building financial and regulatory reporting templates.

Skills

Finance or technology support experience

Working knowledge of Workiva

Strong Excel skills

Clear communicator

Education

Bachelor’s degree in Accounting, Finance, or Information Systems

Tools

Workiva

SQL

Alteryx

Job description

At Aztec, we provide talented and dynamic individuals with the opportunity to build a rewarding career.We’re an ambitious company, committed to building long-term partnerships with our clients and delivering operational excellence at every stage of their fund’s lifecycle.Our culture is what makes us a standout place to work. Our people are at the heart of our business: putting clients first; delivering service excellence; working as one team; building lasting connections and embodying our values and purpose.Join our journey and discover what makes us the bright alternative.**About the role:****Reports to: Senior Manager – Emerging Applications Portfolio**The Workiva Platform Support Specialist will provide hands-on configuration, data connectivity, and operational support for Workiva, Aztec’s enterprise reporting platform used to automate financial statement production, regulatory reporting, and investor disclosures. You will work closely with financial reporting teams, data engineers, and application specialists to ensure Workiva operates efficiently, securely, and in alignment with Aztec’s reporting automation strategy. This role is central to the digital transformation of client reporting processes, ensuring high data quality and governance across reporting workflows. You will ensure the platform operates in compliance with Aztec’s change management, ISAE 3402, and information security controls, maintaining documentation and audit evidence to support the integrity of Aztec’s financial reporting processes. **Key responsibilities:**Platform Administration & Lifecycle Management * Configure and maintain Workiva Wdesk/Wdata workspaces, templates, and linked spreadsheets* Manage access control, permissions, and user onboarding in accordance with information security and ISAE requirements* Maintain configuration documentation, test evidence, and version logs for all production changes* Support the controlled deployment of templates and connections through Aztec’s change management and CAB processesOperational Support & Issue Management * Resolve user issues and workflow errors in line with defined SLAs and escalation procedures* Monitor Wdata Chains and integrations with eFront, Databricks, and Excel to ensure data accuracy and stability* Liaise with Workiva support and internal teams to manage incidents and root cause analysisCompliance & Continuous Improvement * Maintain evidence of testing, approvals, and reconciliations for audit and ISAE 3402 reviews* Participate in quarterly user access reviews and periodic control assessments* Identify opportunities to enhance process automation and strengthen control efficiencyReporting Automation & Quality Assurance * Assist in building and automating financial and regulatory reporting templates* Ensure cross-referenced content, live data links, and version control processes operate reliably* Support the rollout of Wdata Chains and other automation features* Conduct system testing, maintain documentation, and manage UAT cyclesCollaboration & Training * Work closely with financial reporting, fund accounting, and data teams to streamline reporting cycles* Provide day-to-day user support and contribute to internal training and knowledge-base materials* Escalate recurring issues and propose process improvements for continuous enhancement**Skills, Knowledge & Expertise*** 3–5 years’ experience in finance or technology support roles, ideally within fund administration or financial reporting* Working knowledge of Workiva, and similar reporting platforms such as Vena, BlackLine, or Adaptive* Strong Excel and data-validation skills, with attention to detail and accuracy* Understanding of financial statements and fund structures* Clear communicator, able to support users and collaborate with control functions (Audit, Risk, IT Security)Desirable * Experience with Workiva Wdata Chains, SQL, MuleSoft, Alteryx or Power Automate* Exposure to private-markets systems such as eFront and regulatory reporting automationQualifications & Experience * Bachelor’s degree in Accounting, Finance, or Information Systems* 3+ years’ experience supporting business-critical SaaS platforms Career Development & Opportunity This role offers a clear development path to Workiva Platform Owner or Reporting Automation Engineer roles as Aztec expands its reporting automation and analytics capability. You will gain direct exposure to enterprise data platforms, integration patterns, and digital reporting technologies. *Aztec will provide the training, both in-house for relevant technical knowledge and also professional qualifications to enhance your professional development. You will need to be quick to learn new systems and great with people, as close working relationships between our colleagues and clients is at the heart of what we do.*### Join our Talent CommunityAt Aztec, we provide talented and dynamic individuals with the opportunity to build a rewarding career. We’re an ambitious company, committed to building long-term partnerships with our clients and delivering operational excellence at every stage of their fund’s lifecycle. Our culture is what makes us a standout place to work. Our people are at the heart of our business: putting clients first; delivering service excellence; working as one team; building lasting connections and embodying our values and purpose. Join us and discover what makes us the bright alternative.