Veterinary Receptionist

Kernow Vet Group; Ashford; On-site; GBP 22,000 - 25,000; Full time

Job summary

A veterinary organization is seeking a friendly and enthusiastic Veterinary Receptionist to join their team across three branches in Ashford, Hythe, and New Romney. The successful candidate will have experience in customer care, a passion for animals, and strong organizational skills. This full-time position offers a competitive salary and numerous employee benefits including enhanced leave policies and wellbeing initiatives.

Benefits

6.6 Weeks annual leave

Additional annual leave for your birthday

Enhanced family-friendly policies

Cycle to work scheme

Employee wellbeing initiatives

Learning and development opportunities

Discounted staff pet care

Qualifications

• Experience within the veterinary profession or a customer care role is preferred.
• Passion for animals is essential.
• A driving licence and car are required for this multi-site role.

Responsibilities

• Welcome clients and their pets to the surgery.
• Deal with enquiries both on the telephone and face to face.
• Handle payments and update the electronic diary system.
• Carry out varied administrative tasks.

Skills

Customer service skills

Computer literacy

Ability to cope well under pressure

Job description

Barrow Hill Veterinary Hospital, Ashford, Ashford, South East

An exciting opportunity has arisen for a friendly and enthusiastic Veterinary Receptionist to join our team, across our 3 branches. This is a busy and demanding role in which you will be required to welcome our clients and their pets to the surgery, deal with enquiries both on the telephone and face to face, take payments, use, and update our electronic diary system, handle medication and carry out varied admin tasks.

Join a team you are proud to be a part of

Currently, our team consists of 9 Veterinary Surgeons supported by 12 Registered Veterinary Nurses, 1 Student Veterinary Nurse, 1 Kennel Assistant, a Client Care Manager and a supportive front-of-house team.

The perfect fit

The successful candidate will ideally need to have experience within the veterinary profession or a similar customer care role with a passion for animals and excellent customer service skills as well as computer literacy and being able to cope well under pressure.

This is a multi-site role, so you will be working across our three branches, Ashford, Hythe and New Romney. A driving licence and car is essential.

Working pattern

• Our full-time position is for 40 hours a week on a four-week rota, which will include one Saturday in 4.
• Hours will range between Monday-Friday 8 am and 8 pm.
• We also require flexibility to cover other days for holiday & sickness cover.

In addition to a competitive salary, you will benefit from

• 6.6Weeks annual leave
• Additional annual leave for your birthday which will be added to your holiday allowance
• Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
• Cycle to work scheme
• Initiatives focused on employee wellbeing
• Non-accidental injury support
• Learning and development opportunities via the IVC Evidensia Academy
• Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
• Discounted staff pet care

Barrow Hill Veterinary Hospital, Ashford

Maidstone Road, Ashford, Ashford, TN24 8TY, United Kingdom