Training Manager

Aylmerhall; England; On-site; GBP 40,000; Full time

Job summary

A leading UK cleaning services firm is seeking a Training Manager to design, plan, and deliver training for a new cleaning contract. This role ensures all staff receive the necessary skills and compliance training. Essential qualifications include experience in cleaning training and a solid understanding of health and safety regulations. The position is a fixed-term temporary contract for 6 months, located in Dartford, with a salary of £40,000 per annum.

Qualifications

• Experience working in cleaning, facilities management, or soft services.
• Knowledge of Health & Safety, COSHH, and statutory requirements.
• Ability to adapt to changing mobilisation timelines.

Responsibilities

• Design and deliver training programmes for staff.
• Conduct site-based training sessions.
• Ensure compliance modules are delivered to all staff.
• Create training schedules and staffing plans.
• Evaluate staff competency before contract launch.

Skills

Experience delivering training within cleaning

Strong understanding of commercial cleaning processes

Knowledge of Health & Safety and COSHH

Excellent communication and coaching skills

Organisational and planning capabilities

Experience with short project timelines

Education

Accredited training qualification (e.g., Level 3 Trainer/Assessor)

Job description

Role Purpose

The Training Manager will lead the design, planning, coordination, and delivery of all training activities required for the successful mobilisation of a new cleaning contract. This role ensures that all cleaning operatives, supervisors, and support staff receive the correct skills, knowledge, and compliance training to perform their duties effectively from day one. The Training Manager will work closely with HR, Operations, H&S, and the Mobilisation Team to ensure training readiness and competency across all service lines.

Key Responsibilities

• Design and deliver training programmes for cleaning operatives, supervisors, and management aligned to contract specifications.
• Conduct site-based training sessions covering core cleaning skills, specialist equipment use, and service standards.
• Deliver mandatory compliance modules (H&S, COSHH, induction, site rules, safeguarding where applicable).
• Ensure all staff receive correct uniform, ID, and onboarding materials during training.
• Coordinate external training providers when specialist skills or accreditations are required.
• Attend mobilisation planning meetings and support the development of the mobilisation plan.
• Conduct Training Needs Analysis (TNA) based on service delivery requirements and risk profiles.
• Create training schedules and staffing plans to ensure full workforce readiness by go‑live.
• Support the recruitment and onboarding process by assisting with skills assessments and interviews (if required).
• Maintain accurate training records, attendance logs, and competency certificates.
• Ensure all training complies with internal policies, client expectations, and legislative requirements.
• Produce daily/weekly progress reports for the Mobilisation Manager and stakeholders.
• Prepare training packs, SOPs, handbooks, and visual learning materials.
• Evaluate staff competency and identify further development needs prior to contract launch.
• Carry out on‑site coaching and performance observations.
• Support supervisors and team leaders with training techniques and refreshers.
• Ensure training supports the delivery of consistent, high‑quality cleaning standards from day one.

Key Skills & Experience Required

Essential:

• Experience delivering training within cleaning, facilities management, or soft services.
• Strong understanding of commercial cleaning processes, equipment, and best practice.
• Knowledge of Health & Safety, COSHH, RAMS and statutory requirements.
• Excellent communication, presentation, and coaching skills.
• Ability to work on multiple sites and adapt to changing mobilisation timelines.
• Strong organisation, planning, and record‑keeping capabilities.
• Experience working within short project timelines or mobilising contracts.

Desirable:

• Previous experience with TUPE mobilisations.
• Accredited training qualification (e.g., Level 3 Trainer/Assessor, PTTLS).
• Familiarity with CAFM and digital training systems.
• IOSH Managing Safely.

Contract Details

• Temporary contract for the duration of the mobilisation (6 months).
• Flexibility to work early mornings, evenings, or weekends if required to reach shift‑based teams.
• Travel between sites as necessary.
• Location: Dartford, London.
• Salary: £40,000 per annum.
• Note: This is a fixed‑term temporary position, annual salary already stated.