TOD'S Group London - Full-time/Part-time Client Advisor

Tod’s Group; City of London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A luxury retail company in London is seeking an experienced Sales Associate to welcome and assist customers, optimize turnover, and promote their high standards. The ideal candidate has luxury retail experience, a passion for fashion, and additional language skills. This full-time position is crucial in fostering client relationships and enhancing customer loyalty.

Qualifications

• Experience in luxury retail with a strong customer service focus.
• Dynamic and result-oriented with a passion for fashion.
• Additional language skills are an advantage.

Responsibilities

• Welcome and advise international and local customers.
• Detect and understand the customers’ needs.
• Promote the brand’s image and standards.

Skills

Luxury retail experience, preferably in leather goods / shoes

Interest in fashion

Other languages a plus (Italian, French, Mandarin, …)

Job description

Responsibilities

• Welcome and advise international and local customers
• Detect and understand the customers’ needs
• Optimize the turnover
• Promote the brand’s image and standards / know the range / array of products displayed / offered
• Manage the stock and optimize (inventory, deliveries, transfer etc.) according to internal processes
• Drive a high level of service through the development of client relationship / Build customer loyalty

Qualifications

• Luxury retail experience, preferably in leather goods / shoes
• Dynamism, reactivity, service and result-oriented
• Interest in fashion
• Other languages a plus (Italian, French, Mandarin, …)
• Please send CV attached

TOD’S Group promotes the values of inclusion and full equality between persons at all stages of an employment relationship.

Therefore, in line with the principles of our Code of Ethics and the Policy for the Protection of Diversity, Equity and Inclusion, all qualified applicants will be considered, regardless of their gender, age, nationality, culture, religious belief and sexual orientation.

Employment Details

• Seniority level: Associate
• Employment type: Full-time
• Job function: Sales and Customer Service
• Industries: Retail Luxury Goods and Jewelry