Technical Specialist

Only for registered members; Maidenhead; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading coffee company in the United Kingdom is looking for a Field Technical Specialist. This role involves providing advanced technical support and guidance to third-party engineers while ensuring service excellence across the machine network. The ideal candidate will possess proven technical expertise, strong problem-solving abilities, and experience in preventative maintenance programs. This is a full-time field-based position based in Maidenhead, requiring travel for training and on-site assistance.

Qualifications

• Proven technical expertise in machine service and engineering roles, ideally in the Out of Home Coffee Industry.
• Strong problem-solving skills for complex technical issues.
• Flexible and adaptable to varied field challenges.

Responsibilities

• Provide guidance to third-party engineers to ensure service quality.
• Act as escalation point for complex technical issues.
• Lead preventative maintenance initiatives and audits.

Skills

Technical expertise in machine service

Experience with third-party service providers

Diagnostic and problem-solving skills

Background in preventative maintenance

Excellent communication skills

Adaptability to field challenges

Job description