Store Department Manager – Customer Excellence & Growth

H & M Hennes & Mauritz Gruppe; Borough of Spelthorne; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading fashion retailer in Staines-upon-Thames is seeking a Department Manager to oversee a department in their store. The role includes leading teams, supporting sales, and ensuring customer satisfaction. Candidates should have management experience in a customer-facing environment and possess strong analytical skills. H & M offers various employee benefits including a staff discount and an incentive program, making it a great opportunity for those passionate about retail and team development.

Benefits

Staff discount card

Incentive Program (HIP)

Extensive development opportunities

Qualifications

• Management experience in a customer-facing environment.
• Experience of leading and managing teams.
• Passion for profitability and people.

Responsibilities

• Oversee a department to support Sales and Profit.
• Lead with a vision for customer experience.
• Evaluate team performance and support their development.

Skills

Management experience

Team leadership

Customer service orientation

Analytical skills

Availability flexibility

Job description

A leading fashion retailer in Staines-upon-Thames is seeking a Department Manager to oversee a department in their store. The role includes leading teams, supporting sales, and ensuring customer satisfaction. Candidates should have management experience in a customer-facing environment and possess strong analytical skills. H & M offers various employee benefits including a staff discount and an incentive program, making it a great opportunity for those passionate about retail and team development.