Senior Services Engineer

DT Gen; United Kingdom; On-site; GBP 35,000 - 50,000; Full time

Job summary

A trusted company in standby power is seeking a capable Senior Service Engineer to perform fault finding and diagnosis on diesel generator sets. In this role, you will handle electrical and mechanical issues, mentor junior staff, and ensure high standards are maintained across all work. Key responsibilities include servicing generators, communicating effectively with customers, and adhering to company ISO standards. The position requires a recognized qualification and full UK driving license, along with strong communication skills.

Qualifications

• Served a recognized electrical or mechanical Qualification/apprenticeship.
• Capable of using appropriate tooling and diagnostic equipment.
• Must have a full UK Driving License.
• ECS/CSCS Card required.
• DBS/Disclosure Scotland Checks mandatory.

Responsibilities

• Carry out fault finding and diagnosis to diesel generator sets.
• Mentor junior engineers and apprentices.
• Communicate effectively with customers and operational teams.
• Carry out planned service and maintenance work.
• Ensure compliance with company ISO standards.

Skills

Good Communication Skills

Customer focus

Ability to work under pressure

Flexibility

Education

Recognized electrical or mechanical qualification/apprenticeship

Tools

Diagnostic equipment

Job description

At DTGen, we’re part of the Flogas Britain family — and we’re proud to power progress. As a trusted name in standby and emergency power systems, we’re expanding fast, with new contracts across the UK and Europe.

We’re looking for a capable and hands‑on Senior Service Engineer to ensure that standards are being maintained and that work is being accomplished according to an agreed upon timeline.

As a Senior Service Engineer, you are responsible for carrying out fault finding and diagnosis to a range of diesel generator sets. You will resolve electrical and mechanical engine problems. You will also replace electrical and mechanical components and carry out generator servicing.

Join our dynamic team and play a key role in delivering our standards.

What You’ll Do:

• All work to be carried out to reflect company high standards.
• Lead multi engineer jobs, ensuring work is carried out in agreed timescale to expected standards and detailed reports are submitted on completion.
• Be an example of expected engineering and behaviour standards.
• Mentor junior engineers and apprentices.
• Carry out planned service and maintenance work on customer generators.
• Communicate/Liaise effectively with customer, OEM and DTGen operational parts/service teams on a regular basis. Particularly with regards to job progress.
• Carry out remedial repairs & load bank testing
• Carry out panel upgrades
• Fault find and carry out breakdown repairs to customers equipment
• Carry out site surveys requests as required
• Carry out duties on our company on call rota system
• Work overtime and away from home as required.
• Work from or visit other locations under the Employer’s control, these locations could be UK Wide or Worldwide
• Complete fully detailed timesheets in the required timeline.
• Responsible for ensuring tools and equipment used on the job are calibrated and maintained in accordance with company or original equipment manufacturers guidelines.
• Comply with the Company Health & Safety Policy, including carrying out general housekeeping to ensure work areas are tidy. This includes company vehicles
• Comply with all aspects of the Company’s ISO standards: Quality management - ISO 9001:2015 / Environmental - ISO 14001: 2015 / Occupational health and safety management - ISO 45001:2018, proactively contributing to the company’s continuous improvement programme

What you’ll need

• Served a recognised electrical or mechanical Qualification/apprenticeship.
• Good Communication Skills verbal, written and electronic.
• Capable of using appropriate tooling and diagnostic equipment.
• Must have strong customer focus
• Full UK Driving License
• Flexibility
• Ability to work under pressure
• Work autonomously on own initiative and well as part of a team
• Neat and tidy with good customer relations
• ECS/CSCS Card
• DBS/Disclosure Scotland Checks
• Working at Height

At DTGen, part of Flogas, everyone is welcome. We’re committed to building a team that reflects the diverse world we live in and to creating an inclusive environment where people feel respected, supported, and able to thrive.

We also understand that matters. If you need a working pattern that’s different to what’s advertised, we encourage you to talk to us — we’re always open to making it work.