Senior Insights Specialist (UK)

We are committed to promoting a diverse and inclusive workplace - a place where we can each be ourselves and do the best work of our lives. At Tracksuit we consider a unique perspective, diverse experience and a growth mindset to be of greater value than ticking every box on an JD.

At Tracksuit we provide beautiful, radically affordable, always-on brand tracking which is easy to use compared to traditional methods. We recognise that sounds like a ton of buzzwords for marketers, so what it really means is that we did over 50,000 surveys last month to find out what real humans think and feel about the world’s best brands and their competitors. Check us out here: www.gotracksuit.com

Are you Tracksuit’s new Senior Insights Specialist (UK)?

As the newest member of the Tracksuit Research Team you’ll be joining a highly collaborative and supportive team who pride themselves on the smart but simply put insights. This global team are ambitious and driven to empower companies to use brand to drive success.

This is the second Research position for our UK based team, and as such you will be supporting the local team with day-to-day queries, as well as supporting our customers with brand health queries they can’t surface in our dashboard. You will also collaborate with our global research team to create a consistent offering and develop our offering to fit the market.

This is an expert level quantitative consumer research role where you will deliver actionable insights to our customers in a confident and experienced manner, while also being a great communicator and understanding of commercial implications.

Our Insights team ensures we build a dashboard first solution that delivers credible and digestible insights, and assists our customers to navigate their data and advise on the ‘so whats’ to improve their brand health.

• Analysing brand tracking data and formulate insights to then skilfully communicate as a compelling story.
• Working collaboratively with our Insights Leads and Insights Specialists globally to generate reports to single customers and 1-to-many reporting projects.
• Propose new ways of cutting data that may be implemented in the Tracksuit dashboard, and work with our Product Team to develop these product improvements.
• Provide input into the development of the dashboard as well as inform insights into local trends and context across the UK market.
• Assist the Growth team with potential new prospects and rationalising potential edits and their implications on our delivery.
• Support the marketing team by providing relevant data points to inform communications development and promotional stories published by the business.

• You will bring the ability to work collaboratively and cross-functionally and have excellent communication skills; communicating insights in a clear and digestible manner.
• You will be a highly organised, methodical and process orientated person who understands how to prioritise.
• Even though you are a heavy hitter in the Insights world, you’ll be more than happy to get your hands dirty when required.
• You will have peer and mentoring experience and have excellent data visualisation and expert storytelling skills.
• A kind, smart and genuine human with a growth mindset.
• You thrive in fast-paced environments and, as an early team member, are excited at the prospect of having a tangible impact on Tracksuit’s culture.
• You understand why good branding is critical to a business’ success (and why it’s important to track, i.e. why Tracksuit exists!).

Why join us at Tracksuit?

We’re one of Australasia's fastest growing startups, and at just a little over 3 years old, we're incredibly grateful and excited to be powering success for hundreds of modern consumer brands and leading agencies with beautiful, affordable, and always-on brand tracking and are already be working with over 4500 epic brands across the UK, USA, AU and NZ.

Clients include Wasabi, Allpress Espresso, Bondi Sands, Moju, TRIP, MyFitnessPal and Steve Madden. Backed by Ascential, Mark Ritson and £10.5 million of growth funding from leading VCs. The growth of the London office marks a significant step in our global expansion just three years after being founded in New Zealand.

We’re a tight-knit, supportive, and ambitious team, driven to empower companies to use brand to drive success. Our culture thrives on complete transparency, trust, learning, and constant development and improvement.

Underpinning the experience are our great benefits, including:

⦿Compensation:Competitive market rate remuneration, which is reviewed twice annually. Our radically transparent compensation policy ensures that salaries are fair across the entire team.

⦿Bonus Scheme:An annual company-wide performance bonus to celebrate hitting our targets together.

⦿Employee Share Option Program (ESOP):So that everyone on the team has a share in Tracksuit’s success.

⦿Progressive health and wellness benefits:Including an annual wellness bonus, access to a premium EAP platform, and 6 weeks of paid annual leave.

⦿Generous parental benefits:12 weeks’ paid parental leave for either caregiver, additional sick leave for IVF, gradual return to work.

⦿A $1000 personal L&D budgetfor each Trackstar, plus additional growth opportunities including mentorships, speaking engagements, and travel.

⦿Flexible working:We have beautiful offices in Auckland, Sydney, London, and New York. We are office first but offer full flexibility day to day and adopt a balanced approach to WFH/in-office work.

But don’t take our word for it! You’ll be joining the:

- Mumbrella Marketing Company of the Year 2022

- HRD Employer of Choice <200 Staff 2024

- NZ Hi Tech Awards, Emerging Company of the Year 2024

- AFR Best Place to Work Media and Marketing (4th place) 2024

Most importantly, when you join, you’ll receive an epic Tracksuit which reflects our vibe. We are built for speed and comfort, we're fun and informal, and we're practical and ready for anything.

Please note: This role is based in London, UK & requires you to work from our vibrant office space. With flexibility to work from home, we trust you to choose the balance that empowers you & your team to achieve their goals.