Sea Logistics Intermodal Key Account Specialist ZS-SO

Ready to chart a course for a long-term career with a global logistics leader? Join our Sea Logistics team in Aston and become part of our ongoing success story!

Your Role

We are looking for a Sea Logistics Intermodal Key Account Specialist for our office in Birmingham. You will work with the Intermodal team based in Aston, focusing on operational planning of UK container transport requirements, utilizing the most cost-efficient routing whilst ensuring we deliver excellent service to one of our Key Accounts.

Your Responsibilities

• Planning of import moves for key accounts utilizing TOPS operating system.
• Working closely with haulage providers to ensure transport plan is achievable and executed to customers’ requirements.
• Be the first point of contact for customers and transport providers.
• Maintain proactive communications with customers both written, verbal and face to face.
• Collate data and produce daily operational reports.
• Ensure that the required levels of operational service are maintained.
• Ensure that completed transport orders are correctly rated and aligned to customer and supplier’s agreements, ensuring that any additional costs have been captured and verified as correct.
• Prioritize and action email correspondences promptly.

Your Skills and Experiences

• Strong communication skills that bridge gaps and build connections.
• Native or C1 English proficiency.
• Excel expert, turning numbers into insights.

Good Reasons to Join

If you would like to become a valued member of our team, we will make sure that you’re rewarded for your commitment and expertise. You can join the contributory Kuehne + Nagel pension plan and enjoy our Route 2 Rewards scheme which offers everything from discounts, benefit information, recognition and its own wellbeing center. We care for our colleagues (and their immediate family) with our employee assistance program providing access to 24/7 GP, legal and financial advice along with mental health counselling. All of this to help you live a happier and healthier life. As proud holders of the Gold Covenant, we are a forces-friendly employer who recognizes the skills, expertise and value service leavers bring to our organization.