scheduling administrator.

Polkadotfrog Ltd; Bury St Edmunds; On-site; GBP 22,000 - 30,000; Full time

Job summary

A leading company in Plumbing, Heating, and Electrical solutions is seeking a Scheduling Administrator. This role involves managing engineers' diaries, liaising with customers, and ensuring effective scheduling. The ideal candidate will possess strong communication skills and be organized, thriving in a supportive environment with opportunities for progression.

Benefits

Holiday entitlement increases with length of service

Ample car parking

Qualifications

• Exceptional verbal and written communication skills.
• Professional and organized.
• Capable of multitasking at a high standard.

Responsibilities

• Manage engineers’ diaries effectively.
• Liaise with tenants, customers, and engineers.
• Record all communications onto the system.

Skills

Verbal communication

Written communication

Organization

Multitasking

Team player

Job description

We have an exciting opportunity for a Scheduling Administrator to join a successful company providing Plumbing, Heating, and Electrical solutions nationwide to over 9,000 tenants. You will report directly to the Head of Customer Services, with working hours from 9am to 5:30pm, Monday to Friday.

1. Effectively manage engineers’ diaries.
2. Liaise with tenants, customers, and engineers.
3. Record all communications onto the system.
4. Resolve and/or escalate complaints and queries.
5. Perform other administrative duties as required.

Why you should apply

The future here is bright with fantastic progression opportunities within a fun and supportive environment. Enjoy the beautiful, rural, and picturesque surroundings! Holiday entitlement increases with length of service, and the company provides ample car parking due to its out-of-town location.

What we’re looking for

We seek someone with exceptional verbal and written communication skills. You must be professional, organized, and capable of multitasking at a high standard. The ideal candidate will be a team player who can work independently and assertively ensure effective scheduling. If you are proactive and ready to hit the ground running, this role could be perfect for you!

Own transportation is essential due to the rural location.

Additional information

At polkadotfrog recruitment, we strive to ensure both client and candidate satisfaction. Please inform us of any reasonable adjustments needed to facilitate your application.

Our team of Specialist Consultants is dedicated to providing a professional, personal, and quality service. We aim to build long-term relationships and help clients and candidates find the perfect match.

If you haven't heard from us within 5 days, please note that your application was not successful this time.

Office Recruitment is our largest division, with over 14 years of experience in Cambridge, Ipswich, Peterborough, and Norwich. Our success stems from a rigorous screening process.

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