Sales Support Administrator

If you are a proactive, organised person with a knack for technical support, administration and a passion for contributing to a busy team’s success, we would love to hear from you!

We’re a team of friendly, approachable, and down-to-earth recruitment consultants (there are no egos here!) who do excellent work for our clients and candidates. We’ve been in the market for over 20 years and plan to be around a whole lot longer.

We offer some great perks including a quarterly sales support bonus aligned to company success, generous leave entitlement, medical cash plan, free parking, lots of flexibility; and a fun, supportive learning environment.

Principally you will carry out support duties for the team – who work in our Hove waterfront office, as well as hybrid and remote. Beyond these core duties, as with all roles here at Harvey John, we’re more than happy to see how this job can morph in the future with whatever skills you may bring to the table, or wish to develop.

If you’ve read the above and you’re already thinking ‘that could be me!’, wait until you read our thoughts on the aptitudes needed for success in this role:

• You’re digitally savvy and able to maximise the use of tech so humans can do what humans do best!
• A strong administrative background, excellent grammar, meticulous with detail, and well organised
• You enjoy making things simpler, better, and more efficient
• The ability to prioritise your workload and tackle a variety of tasks on any given day
• Self-motivation is key because you won’t find micro-management here
• Overall, you’ll be someone who sits at the foundation of the entire team’s work so you’ll be approachable, responsive and solutions focused.

Those are the aptitudes but here’s a bit more about the tasks we’d want your help with:

• Managing database set up, integrations and automations to ensure data health is foremost
• Filtering staff support requests and providing ad hoc technical support on cloud platform, VOIP system etc
• Upholding our privacy policy, data protection requirements and cyber security protocols to ensure compliance
• Quickly turning around formatted CVs using parsing software
• Serve as the operational contact for software providers and third parties to escalate issues and keep abreast of updates
• Participate in regular audits to ensure compliance with internal standards
• Ensuring the office is fully stocked at all times – Stationery orders, supplies etc.
• Working with the Head of Operations on project work aligned with company strategy

The work you do will play a crucial role in improving the services we offer. As we enter a period of positive change and continued growth as a business, there really couldn’t be a better time to join us!

Want to find out more? Please contact our Head of Operations, Sandra McKinnon to discuss further.