Room Attendant

WGC Limited; Southampton; On-site; GBP 19,000 - 25,000; Full time

Job summary

A leading outsourced hotel services company in Southampton is seeking a Room Attendant. You will support the housekeeping team by ensuring guest rooms meet high standards, providing a great guest experience, and reporting maintenance issues. This role offers exceptional development opportunities, including training and a generous annual training allowance. Join a company that values diversity and inclusion.

Benefits

Life Insurance

DiscountStore with discounts from ASDA, O2 & more

Discounted hotels and flights

Employee Assistance Programme, including HSF Assist

Low-cost health insurance

Full workplace pension scheme

28 days holiday

Qualifications

• Experience in a housekeeping environment preferred.
• Motivated to develop and progress within the company.

Responsibilities

• Cleaning guest rooms to the hotel standard.
• Replenishing linen and guest supplies.
• Providing a great guest experience.
• Reporting any maintenance faults and dealing with lost property.
• Ensuring compliance with safety regulations.

Skills

Experience in a housekeeping environment

Job description

Overview

Ibis Coventry Centre, MILE LANE, THE IBIS COVENTRY ST. JOHN, CV1 2LN

WGC is the UK's leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year.

In the role of Room Attendant, you will report to Head Housekeeper and be responsible for supporting the housekeeping team in the day to day running of the department.

In return for your dedication, WGC offers an industry leading package and is passionate about career progression; we’ll look to build a career plan with you that includes training, mentoring and extensive experience outside your current skill set, all to ensure you have some of the best opportunities to progress through the company.

WGC will provide you with an annual training allowance of up to £10,000, which can be used on a selection of WGC Approved Apprenticeships and accredited training courses, including English, Maths, IT and more.

Benefits also include:

• Life Insurance
• DiscountStore with discounts from ASDA, O2 & more
• Discounted hotels and flights
• Employee Assistance Programme, including HSF Assist
• Low-cost health insurance
• Full workplace pension scheme
• 28 days holiday

Responsibilities

• Cleaning guest rooms to the hotel standard
• Replenishing linen and guest supplies
• Providing a great guest experience
• Reporting any maintenance faults and dealing with lost property
• Ensuring that all appliances, fixtures and fittings are safe and work in accordance with regulations and report any faults to the Head Housekeeper

Requirements

• Experience in a housekeeping environment preferred; or you may be looking for a new challenge and want to join a business that offers exceptional development and potential to progress

Equality and inclusion

We recognise that we’re all at our best when we’re being ourselves. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality.

We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.