Retail Assistant (Athlete) Full-time - 40 hrs - ICON

Nike; Greater London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading sportswear retailer is seeking a full-time Retail Assistant to deliver top-notch consumer service and support store operations in Greater London. Candidates should have relevant retail experience, be effective communicators, and possess a passion for sports and fashion. This position offers competitive compensation, bonuses, and employee discounts, along with opportunities for growth and training in a diverse work environment. Flexibility with schedule is essential, including evenings and weekends.

Benefits

Competitive compensation and benefits

Monthly performance-based bonus

Diversity, Equity & Inclusion support

Employee discounts

New NIKE outfit for the sales floor

Qualifications

• Customer service and/or retail experience preferred.
• Must be an effective communicator, brand ambassador, and collaborative teammate.
• Flexible with scheduling and able to work retail hours.

Responsibilities

• Provide exceptional service and deliver a premium brand experience.
• Assist training for new employees and supporting store departments.
• Use knowledge of digital devices to enhance sales.

Skills

Customer service experience

Effective communication

Ability to apply product sales techniques

Team collaboration

Job description

NikeICON is looking for the next full‑time (40 hours) Retail Assistant to join our team and provide world‑class service to the consumer.

What you bring:

• Using your expertise in the field of exceptional consumer service and product knowledge to serve and deliver a premium brand experience to our consumers.
• Assisting our retail leads and floor managers (Coaches) in training new employees
• Supporting various store departments (e.g. operate cash register, manage incoming and outgoing goods, refill products on shopfloor, build visual displays) and recommending appropriate products to reach sales targets.
• Using your knowledge for digital devices to create a bond between online and offline sales or services in the store.
• Informing consumers and new teammates about the NIKE products and services
• Improving your own knowledge via our tools and training courses to stay up to date and to seek for more insights on sales trends, NIKE products, services, and culture

What you get:

• One of the best compensation and benefits packages in the industry
• Opportunity for monthly performance‑based bonus
• A supportive team that values Diversity, Equity & Inclusion
• A career at a company at the forefront of the sports and fashion industry
• Generous online and in‑store employee discounts and a brand‑new NIKE outfit for you to sport with your teammates on the sales floor.

Qualifications

• Customer service and/or retail experience preferred.
• Effective communicator, brand ambassador, and collaborative teammate
• Demonstrated ability to apply product sales techniques.
• Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs.

Availability

• 40 HOURS PER WEEK - This role will commence in early January 2026.
• Must be available a minimum 3 nights a week 5‑9pm and be available to work both Saturday & Sunday

Apply now online (it is recommended that you indicate your availability in your resume!).

We are waiting for you!