Restaurant Host

SSP Deutschland GmbH; Quebec; On-site; CAD 30,000 - 40,000; Full time

Job summary

A leading company operating restaurants at Montreal International Airport is seeking a friendly and energetic Host/Hostess. The role involves greeting guests, managing seating, and ensuring a memorable dining experience. Ideal candidates will have customer service experience and strong communication skills in both French and English.

Benefits

Vision, Dental, Prescription and Medical Benefits Coverage

Qualifications

• 6 months' experience in customer service, retail, hospitality, or food service.
• Verbal and written communication in French and English.
• Ability to stand for long periods.

Responsibilities

• Greet guests and escort them to their table.
• Manage the seating chart for smooth service flow.
• Ensure complete guest satisfaction.

Skills

Customer Service

Communication

Multitasking

Organizational Skills

Basic Math Skills

Education

High School Diploma

Job description

• Vision, Dental, Prescription and Medical Benefits Coverage

SSP Canada operates several restaurants throughout the Montreal International Airport.We are looking for a friendly and energetic Host/Hostess to join our team! As the first point of contact for our guests, you will set the tone for an exceptional dining experience by providing a warm welcoming face that sets the tone for an exceptional dining experience! If you thrive in a fast-paced environment, love meeting new people, and enjoy creating memorable moments for guests, we’d love to have you on board!

Here are some things you can expect as a Host/Hostess:

• Greet all guests in a courteous and professional manner and escort them to their table
• Manage the seating chart and coordinate table assignments for smooth service flow.
• Assist guests with children and special needs, as required
• Present menus, answer questions and offer suggestions regarding food and service
• Inform servers and management of special needs and/or potential problems with guests
• Clear and reset counters or tables at conclusion of each course
• Ensure complete guest satisfaction
• Thank guests as they leave and ensure they had a great experience
• Other duties as assigned

Skills & Other Requirements

• 6 months' experience working in customer service, retail, hospitality or food service environment
• High school diploma preferred
• Verbal and written communication in French and English
• Experience in dealing with problems involving customer service
• Ability to multitask and stay organized in a busy environment.
• Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, etc.
• Ability to remember, recite, and promote the variety of menu items.
• Availability to work flexible shifts, including evenings, weekends, and holidays.
• Ability to standfor long periods of time.

Diversity and Inclusion is a priority at SSP. We are an equal opportunities employer committed to engagingall ofour people, so they feel valued and motivated; we champion diversity, promote inclusion, and ensure equality.We respect and protect human rights and prevent discrimination; and we positively impact our communities. We encourage and welcome applications from a diverse range of candidates regardless of background, gender, race, religious beliefs, disability, sexual identity and orientation or age.

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