Research Consultant

quantilope GmbH; City of London; On-site; GBP 40,000 - 55,000; Full time

Job summary

A fast-growing tech firm in the UK is looking for a Research Consultant on their Customer Success Team. In this role, you will guide clients through complex research needs and inspire them to use our Agile Insights Platform. The ideal candidate will have over 3 years of experience in survey-based marketing research, exceptional project management skills, and a passion for quantitative market research. This position offers a flexible work environment and various wellness benefits.

Benefits

Flexible working hours

Ongoing learning budget

Private Health Insurance

Diverse and inclusive community

Team bonding events

Qualifications

• 3+ years of experience in survey-based marketing research.
• Strong theoretical and practical knowledge of study design.
• Familiar with quantitative methods like A/B tests, MaxDiff, etc.

Responsibilities

• Train new customers on software and guide them.
• Conduct research projects from concept to recommendations.
• Respond effectively to customer inquiries.

Skills

Quantitative market research

Agile software technologies

Project management

Consulting and communication

Survey design and questionnaire design

Education

Degree in economics, social sciences or psychology

Tools

Market research software

Job description

Introduction:

As a Research Consultant on our Customer Success Team, you play a crucial role in empowering our clients—many of the world’s leading brands—with your guidance and professional support to manage their projects to success with the help of our Agile Insights Platform. Your deep knowledge of communication and research methods will make a direct and visible impact on our business. Quantilope automates consumer research to unlock high quality insights with speed & ease.

Are you curious and want to shoot for the stars, open to giving and receiving feedback, hungry for empowerment and always taking a hands‑on approach? Well then we want to chat. Quantilope automates consumer research to unlock high quality insights with speed & ease. We’re a fast growing organization looking for the right people to join our team.

Keep scrolling to learn more..

What you will be doing:

• You train new customers on our software and inspire them to use it independently.
• Guide clients through complex research needs through sophisticated online survey design.
• You delight and surprise our clients with bespoke and novel insights and approaches.
• Become a product expert and effectively respond to customer inquiries.
• Conduct research projects from research concepts to giving recommendations.
• Act as a trusted partner, ensuring our software becomes an essential part of your clients' daily work.

Who you are:

• You are passionate about quantitative market research and new, agile software technologies.
• You have earned a degree in economics, social sciences or psychology with a focus on market research, marketing or statistics.
• You have 3+ years of experience in survey-based marketing research in the UK (e.g. pricing, advertising impact, product innovation, packaging design, branding).
• You have strong theoretical and practical knowledge of study and questionnaire design.
• You have a firm grasp of quantitative methods like A/B tests, MaxDiff, TURF, Conjoint, Van Westendorp, and Implicit/System 1.
• You have exceptional project management skills and the ability to thrive under pressure.
• You have excellent consulting and communication skills with a winning presence.

Nice to have:

• Experience with market research software/ platforms.
• German skills.
• Tracking Experience.

Benefits of working at quantilope:

• Flexible work environment: With flexible PTO, flexible working hours and remote/hybrid opportunities, we believe you can succeed from anywhere. Did we mention that everyone has the opportunity to work abroad for up to 6 weeks per year?
• Ongoing learning: With our dedicated learning budget for every team and company-wide workshops with the best in the biz, we believe in providing our employees with all the tools they need to excel.
• Wellness is key: We offer Private Health Insurance & Pension plan options as well as the support of certified mental health first aiders. We also have Quantiwell days which are global mental health days twice a year where the whole company takes a day for themselves.
• Diverse & inclusive community: Our team spans the globe, driving diverse ways of working and thinking. With the help of an incredible Community Committee, we are committed to advancing education and awareness.
• Team bonding: Team offsites, summer and holiday parties.. .where in the world will we bring the team together next? We’re all working hard and know how important it is to have fun along the way.