Quality Assurance Manager

The Factory Quality Assurance and Compliance Manager oversees all aspects of factory quality related operational activities to ensure full compliance to standards and product safety. Management of the factory facing Process Controllers in all daily technical activities. Driving improvements in the factory identified through RCA, trend analysis, internal auditing and inspecting the site processes and controls.

The Role:

1. Drive technical compliance in all aspects of the factory as defined in the FSQM System.
2. Manage product quality assurance and control to ensure all products produced on site are conforming to food safety, quality and legal standards and requirements.
3. Lead compliance review meetings and report back on any emerging trends to ensure all areas of risk are captured.
4. Development of clear action plans driving excellence, including customer complaints, internal and external NCR linked to factory compliance, pest control and GMP audit results.
5. Actively work alongside the Shift Production Managers and Maintenance Manager to ensure daily issues are managed, developing clear action plans while always focusing on driving compliance.
6. Address any identified risks in a timely manner and maintain effective communication channels with key stakeholders.
7. Escalate unresolved issues with details of action and decision making to date.
8. Create clear development plans for all PCs providing leadership with clear direction to support succession planning and team engagement.
9. Oversee all Critical Control Points (CCPs) to ensure food safety is maintained at all times.
10. Manage and regularly carry out GMP audits with the PCs to ensure the standard of the auditing is high.
11. Challenge the process striving for best practice requirements.

The ideal candidate will have:

1. Full Clean Driving Licence required for the role.
2. Strong technical background and proven experience in a factory facing Quality Manager role.
3. Experience in leading and supervising a small team.
4. Experience of working in a chilled food manufacturing environment is preferable.
5. A strong understanding of BRC, HACCP and other food quality standards.
6. Auditing experience both internal and external.
7. Resilience, proactive and assertive, capable of making sound judgments and decisions.
8. Computer literate with a working knowledge of MS Office, Excel & SAP.
9. Good supervisory and leadership skills, able to direct personnel and discipline fairly, even-handedly, and consistently.

In return, we can offer an exciting career within a growing business! If you wish to apply for this role please click on the apply button with a copy of your up to date CV in word format quoting ref number 3049/378.

Please be aware that all third-party and direct applications will be forwarded to our Outsourced Recruitment Partner, Veritas Partners Limited, and no fees will be payable.