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A leading company is seeking a QCS/DCS Field Service Engineer to provide technical support for ABB equipment in the Newcastle upon Tyne area. This role involves preventative and corrective maintenance, customer relations, and technical reporting. Ideal candidates will have a degree in Electrical or Measurement & Control Engineering and strong customer focus.
QCS/DCS Field Service Engineer - Newcastle upon Tyne 1 hour radius
At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. That's our story. Make it your story.
This position reports to
Service Manager
Your role and responsibilities
In this role, you will have the opportunity to represent ABB as a Home Based, Field Service Engineer within an approx 1 hour radius to Newcastle upon Tyne, on customer paper manufacturing facilities. As part of the Northern Service Team, you will help to provide 24/7 support on site for ABB QCS and DCS equipment. After initial ABB product training, you will be responsible to deliver the Service Agreement to scope; activities include Preventative and Corrective maintenance on ABB QCS/DCS equipment, configuration, calibration, modification, cleaning, adjustment. Participating in a 1 week in 3 on Call Rota you will work to develop a strong working relationship with customers across production and engineering. The work model for the role is: {remote} #LI-remote This role is contributing to the {Process Industries division} in {the UK}. You will be mainly accountable for: • Provide High level field and in house technical support, including out of hours support. • Provide application support and software troubleshooting to customers, on site and by remote • dial in. • Advise clients as to maintenance procedures, evolution, site planning, operational methods, • process measurement and control. • Prepare and write technical reports for internal and external use. • Promote sales of maintenance services and equipment, including spare parts, and advise Sales • department of possible sales leads. • Assists Sales and Account management with preparation of quotations. • Commission equipment in the field as part of the project team. • Prepare and present reports following site visits and in additional a monthly report for allocated • sites.
Qualifications for the role
Related tags
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JOB SUMMARY
QCS/DCS Field Service Engineer - Newcastle upon Tyne 1 hour radius ABB Uttoxeter 7 days ago N/A Full-time Job post no longer accepts applications