Parts Sales Advisor

Deere & Company; Stockbury; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Healthshield Cash Back Plan

Employee Assistance Program

Long Service Awards

Financial Wellbeing meetings

Company Pension Scheme

Paid holiday plus Bank Holidays

Onsite parking

Job summary

A leading agricultural machinery firm in Stockbury is seeking a motivated individual for a retail parts department role. You will be responsible for selling, managing inventory, and providing exceptional customer service in the agricultural and turf machinery industry. The ideal candidate should have previous sales or parts department experience and strong communication skills. Company benefits include a health cash plan and pension scheme, with a focus on achieving excellent customer experience.

Qualifications

• Previous experience in a parts department or sales role is required.
• Knowledge of agricultural and turf machinery, along with John Deere products, is preferred.
• Valid driving license or own transportation is preferable.

Responsibilities

• Supply Service Technicians with parts in a timely manner.
• Proactively sell parts and products to customers through various channels.
• Maintain control of inventory management and assist with merchandise displays.

Skills

Strong communication skills

Proactive selling & marketing

Team player

Knowledge of engineering & machinery

Customer service focus

Job description

To provide a successful retail agricultural and turf parts department. Responsible for selling, receiving and the delivery of parts and accessories, focusing on excellent customer experience and maintaining an effective stock management programme.

Hours: 42.5 hours per week, with additional on call rota for after hours and weekends.

• Supplying Service Technicians with parts as required and in a timely manner.
• Proactively selling parts and products to customers, via the phone and digital platforms.
• Working within an organised structure using processes and procedures to check and verify receipt of incoming shipments.
• Assisting with locating Machine Down and Stock Orders in their correct location.
• Following up on shortages and flagging issues with the Parts Manager.
• Maintaining control of inventory management, invoicing and other administration tasks, working in an organised, methodical way.
• Assisting with preparing and maintaining merchandise displays

Skills & Qualifications:

• A passion for the agricultural and turf machinery industry, promoting and selling parts and/or services to meet customer needs.
• Previous experience working in either a parts department or in a sales role.
• Strong communication skills and a desire to offer exceptional customer service
• Experience of proactive selling and marketing
• Able to work as a team player and maintain good working relationships.
• Display some knowledge and understanding of engineering and machinery, John Deere products and those of their competitors.
• Happy to work alone as well as part of a team.
• A flexible approach and able to work extended hours and weekends.
• A valid driving licence/own transport is preferable.

We offer Company benefits such as: Healthshield Cash Back Plan, Employee Assistance Program, Long Service Awards, Financial Wellbeing meetings, Company Pension Scheme, paid holiday plus Bank Holidays, onsite parking.

Role Type

Company Overview

With over 70 years of experience, Tuckwells is more than just a machinery dealer—we’re a family-run business dedicated to supporting farmers and turf professionals with innovative, reliable solutions. Our commitment is to your success, offering industry-leading expertise, advanced technology, and personalised service.