Part-Time Customer Support Advisor — 30h/week, Dinnington

Churches Fire Group; Dinnington; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading fire security firm in Dinnington is seeking a part-time Customer Support Advisor. You will handle customer queries via phone and email, ensuring high satisfaction levels through professional interactions. With structured training and ongoing support, this role requires strong communication skills and a problem-solving attitude. Join a rapid growth environment that values diverse backgrounds and experiences.

Benefits

Structured training program

Ongoing support

Competitive salary

Qualifications

• Strong customer service skills with the ability to assist with varied queries.
• Excellent communication skills, both verbal and written.
• Ability to work in a fast-paced environment.

Responsibilities

• Respond to customer inquiries via phone and email.
• Deal with inbound calls in a fast-paced environment.
• Maintain accurate customer records and document all interactions.

Skills

Customer service skills

Communication skills

Problem-solving skills

Team collaboration

Job description

A leading fire security firm in Dinnington is seeking a part-time Customer Support Advisor. You will handle customer queries via phone and email, ensuring high satisfaction levels through professional interactions. With structured training and ongoing support, this role requires strong communication skills and a problem-solving attitude. Join a rapid growth environment that values diverse backgrounds and experiences.