Optics Store Team Lead & Clinical Coach

The Boots Company PLC; Horsham; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading health and beauty retailer is seeking an Assistant Manager to lead their team in providing an exceptional customer journey at their Horsham location. The role includes responsibilities in customer service, store operations, and clinical activities. Ideal candidates will be GOC registered, have experience in customer-facing roles, and a desire to learn. This position offers career development opportunities through training programs and a range of employee benefits.

Benefits

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced maternity/paternity/adoption leave pay

Flexible benefits scheme

Access to free 24/7 counselling and support

Qualifications

• Must be GOC Registered for practice.
• Experience in a customer-facing role.
• Ability to lead or coach a team.

Responsibilities

• Lead and inspire the team to deliver exemplary customer service.
• Involved in customer service, store operations, and clinical activities.
• Complete management tasks including rota maintenance and performance management.

Skills

GOC Registered

Customer service experience

Desire to learn

Led or coached a team

Job description

A leading health and beauty retailer is seeking an Assistant Manager to lead their team in providing an exceptional customer journey at their Horsham location. The role includes responsibilities in customer service, store operations, and clinical activities. Ideal candidates will be GOC registered, have experience in customer-facing roles, and a desire to learn. This position offers career development opportunities through training programs and a range of employee benefits.