Maternity Support Worker (B3)

Haringey GP Federation; South Shields; On-site; GBP 24,000 - 27,000; Part time

Job summary

A healthcare provider is seeking dedicated Maternity Support Workers to assist midwives across clinical settings in South Shields. Responsibilities include collaborating with midwives to deliver person-centred maternity care and completing delegated tasks. Candidates must possess the Care Certificate, experience in maternity services, and hold a Level 3 NVQ in Health and Social Care. This role offers a salary ranging from £24,937 to £26,598, with various opportunities for training and career progression.

Benefits

Access to a Fitness Centre

Career progression opportunities

High-quality education and training

Qualifications

• Experience working in Maternity Service is essential.
• Understanding of health and safety requirements.
• Proved knowledge of basic parenting skills.

Responsibilities

• Assist midwives in providing high-quality care to women and babies.
• Carry out tasks as delegated by the midwife.
• Complete clinical information assessment tools.

Skills

Understanding of work procedures

Evidence of breastfeeding support training

Ability to prioritise tasks

Communication skills

Basic empathy and reassurance

Basic keyboard skills

Education

Level 3 NVQ in Health and Social Care

GCSE Maths and English (9-4)

Care certificate

Job description

South Tyneside and Sunderland NHS Foundation Trust

Maternity Support Worker (B3)

The closing date is 07 January 2026

For Internal employees only. Please be aware you must have already obtained the Care Certificate.

South Tyneside and Sunderland Foundation Trust seeks to employ dedicated Maternity Support Workers (MSW). They are required to assist, support, and collaborate with midwives and the wider multidisciplinary team to provide a safe and holistic approach to person‑centred maternity care. This role is essential to ensure the well‑being of women, birthing people and their newborns across various clinical settings, including antenatal, intrapartum, and postnatal care.

Main duties of the job

Under direct or indirect supervision of the midwife the MSW assists with and provides personal care following completion of any relevant or appropriate training. The post is rotational, and the employee will be provided with appropriate training for the clinical setting in which they are working, including antenatal inpatient or outpatient care, intrapartum care, and postnatal inpatient and outpatient care.

The post holder will be expected to undertake and complete a set of defined competencies. Support will be given to employees to further develop their skills and explore pathways for progression where appropriate.

About us

Please add your telephone number to your application form so we can contact you quickly if required.

One Team One Trust – There are many reasons to work at our Trust. From our commitment to putting people first to our accessible services and award‑winning teams. We have a passion for research, innovation and tackling inequalities. We are committed to respect, fairness and civility and promote a compassionate, caring and positive culture/working environment.

We welcome all applications irrespective of peoples race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under‑represented groups. Looking after our workforce health and wellbeing is a priority for us. We also provide access to high quality education, training, career progression and support. Flexible working is supported via our Flexible Working Policy.

The Trust employs around 8,746 people and provides a range of hospital services to a local community of around 430,000 residents. We also provide a range of more specialised services outside this area. We offer our staff outstanding benefits – Fitness Centre (SRH), libraries at both hospital sites, chaplaincy support and access to a Care Coordinator to help staff with childcare arrangements.

If you use AI, and it poses a risk to the integrity of your individual recruitment process, we may withdraw your application at any stage of the process.

Job responsibilities

Please see attached Job Description for full details

To assist the registered midwife in providing high quality compassionate care and assistance to women and babies appropriate to their needs and without direct supervision

To be responsible for carrying out tasks as delegated by the registered midwife who has overall accountability for delegating care.

The post holder will perform additional skills appropriate to care need, recording clinical information through the completion of relevant assessment tools, such as assessment tools in infant feeding/Modified Obstetric Early Warning Score/Neonatal Early Warning Scores

To comply with the Trusts vision, values and behavioural compact.

Person Specification

Experience

• Proven prior experience of working within Maternity Service.

Skills & Knowledge

• Understanding of a range of work procedures and practices, some of which are non‑routine, which require a base level of theoretical knowledge, gained through formal training and/or work experience.
• Evidence of breast feeding support Training/ Baby Friendly standards training.
• Ability to prioritise tasks.
• Ability to investigate information, plan, prioritise own and delegated work tasks and activities.
• Able to generate and explore ideas and problem solve.
• Able to reflect and learn from different situations.
• Able to prioritise workload, recognising own limitations and when to seek assistance.
• Ability to communicate health related information in an understandable way to patients and colleagues, adapting communication style to meet the needs of the recipient.
• Ability to communicate messages and instructions accurately to colleagues, both verbally and in writing.
• Basic skills of empathy and reassurance.
• Basic keyboard skills.
• Ability to use basic email system and document clearly, using plain English.
• Basic understanding of health and safety requirements in a patient environment.
• General understanding of confidentiality requirements in a health care setting.
• Willing to undertake further training related to role.
• Proven knowledge of basic parenting skills.
• Knowledge and understanding of elements of assessment to enhance patient journey, following an initial assessment by a Midwife.

Physical Skills

• Developed physical skills in order to:
• take a manual blood pressure.
• undertake venepuncture.
• take swabs for MRSA.
• undertake glucose monitoring.
• Open sterile packs and assisting midwives/doctors with procedures.
• Ability to assist patients to move as per Trust Moving and Handling Policy.
• Driving licence with access to a car for work purposes.

Qualifications

• Maths and English (GCSE 9-4 or Maths and English Functional Skills Level 2).
• Level 3 NVQ in Health and Social Care or equivalent qualification or equivalent work experience.
• Care certificate.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

South Tyneside and Sunderland NHS Foundation Trust

£24,937 to £26,598 a year PRO RATA FOR PART TIME HOURS