Lift Service Engineer

Pickerings Lifts; United Kingdom; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

High Earnings Potential

Generous Holiday Entitlement

Contributory Pension Scheme

Company Sick Pay

Training and Development

Employee retail discount scheme

Annual flu vaccination

Job summary

A lift services company is seeking a Lift Service Callout Engineer to perform maintenance and repairs on electrical and hydraulic lifts across designated areas. The role requires an NVQ Level 3 qualification, a valid driving licence, and strong customer service skills. The company offers a competitive pay structure, generous holiday entitlement, and additional perks including training and a pension scheme, ensuring a supportive work environment.

Qualifications

• Hold an NVQ Level 3 (or equivalent) qualification in lift maintenance.
• Be self-motivated with excellent customer service skills.
• Possess a valid driving licence.
• Willing to undergo DBS checks.
• Confidently use handheld devices for reporting.
• Display a strong willingness to work as part of a team.
• Possess excellent verbal and written communication skills.

Responsibilities

• Perform routine servicing and respond to call-outs.
• Complete maintenance schedules efficiently.
• Use company systems to complete worksheets accurately.
• Participate in the out-of-hours on-call rota.
• Adhere to best practices in Health and Safety.

Skills

Customer Service

Technical Proficiency

Communication Skills

Teamwork

Education

NVQ Level 3 in lift maintenance

Job description

We are looking for a Lift Service Callout Engineer to join our team at the North West Regional Office, covering Lancashire.

Responsibilities

• Perform routine servicing, respond to call‑outs, and carry out minor repairs on all types of electrical and hydraulic passenger and service lifts within your designated service route area.
• Complete maintenance schedules efficiently and in alignment with agreed Service Contracts, ensuring all tasks are performed to a high standard.
• Use company and customer systems to complete worksheets accurately, maintaining clear and organised records of all work undertaken.
• Participate in the out‑of‑hours on‑call rota, providing vital support and ensuring customer needs are met promptly.
• Adhere to best practices in Health and Safety at all times, ensuring both personal and workplace safety while meeting regulatory standards.

Person specification

• Relevant Qualifications: Hold an NVQ Level 3 (or equivalent) qualification in lift maintenance, showcasing your technical expertise and professional competency.
• Self‑motivation and Customer Service: Be self‑motivated with excellent customer service skills, demonstrating a high standard of workmanship and professionalism while working independently.
• Valid Driving Licence: Possess a valid driving licence, enabling travel across customer sites and route areas as required.
• DBS Checks: Willing to undergo DBS checks due to the sensitive nature of some customer sites.
• Technical Proficiency: Confidently use handheld devices and interact with customer portals for real‑time reporting, ensuring accurate and efficient communication.
• Teamwork and Flexibility: Display a strong willingness to work as part of a team, including participating in the call‑out rota to provide comprehensive coverage.
• Strong Communication Skills: Possess excellent verbal and written communication skills, enabling effective collaboration with colleagues and customers.

What we offer

• High Earnings Potential: Competitive pay structure, including bonuses, overtime opportunities, and a standby allowance, offering strong earning potential.
• Generous Holiday Entitlement: 25 days of annual leave plus statutory bank holidays to support a healthy work‑life balance.
• Contributory Pension Scheme: Secure your financial future with our contributory pension plan.
• Company Sick Pay: Benefit from company‑paid sick leave, providing support when you need it most.
• Training and Development: Invest in your career with access to comprehensive training and development programmes.
• Additional Perks: Enjoy benefits such as an employee retail discount scheme and an annual flu vaccination, enhancing your overall well‑being.