HGV Technician (Mercedes-Benz) Oxford Service & Support

HGVTraders LTD.; Oxford; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading UK automotive service company in Oxford seeks an experienced HGV Technician. Responsibilities include vehicle repairs, inspections, and maintenance. The ideal candidate will have a Level 3 qualification in HGV Vehicle Repair, diagnostic skills, and a full UK driving license. Benefits include competitive pay, overtime opportunities, and professional development support.

Benefits

Overtime opportunities paid at 1.5 basic hourly rate

20 days of annual leave plus Bank Holidays

Company Pension

Death in Service Cover

Wellness programme

Qualifications

• Level 3 qualification in HGV Vehicle Repair and maintenance is required.
• Experience in diagnostic and servicing repairs is essential.
• Must hold a full UK driving license for relevant vehicle classes.

Responsibilities

• Perform major and minor repairs to Mercedes-Benz trucks.
• Conduct regular inspections and preventive maintenance services.
• Maintain the workshop and manage inventory.

Skills

HGV Vehicle Repair and maintenance

Diagnostic skills

Attention to Detail

Time Management

Teamwork

Education

Level 3 qualification (NVQ or City and Guilds or IMI)

Job description

Overview

£17-£18ph, DOE. Overtime paid at time and a half. 40 hours.

We are looking for an experienced and qualified HGV Technician to join our team at our Mercedes-Benz dealership in Oxford. As an HGV Technician, your role will be to keep our customers’ vehicles on the road, via quality, safe and compliant maintenance. The right candidate will be able to deliver an exceptional service to the highest quality. We are committed to investing in your career and skill set, so when you join our technical team, you will benefit from an annual appraisal and ongoing training.

Rygor is an official UK Best Workplace for Development, and we are committed to helping you achieve your goals with a career journey map to understand potential routes of development. As an individual contributor, you carry out your role to the highest standards, living and breathing our values of Rewarding, Reliable and Respectful. You take pride in your work and collaborate with others to ensure the job gets done.

What’s it like to be part of Team Rygor?

“Rygor is a great place with equal opportunities for everyone and they are Rewarding, Reliable and Respectful. Choosing Rygor to grow your career is something no one can regret.” - Patrick, Technician

Responsibilities

• Perform major and minor repairs to Mercedes-Benz trucks.
• Perform regular inspections and general preventive maintenance services.
• Maintain inventory in the workshop and cleanliness from oil spills and dust.
• Work with repair teams to diagnose and plan repairs for the vehicles.
• Maintain records of vehicles repaired using Keyloop/Kerridge modules.
• Complete relevant documentation and paperwork and handle warranty claims or escalation as required.
• Carry out wheel alignment and tyre fitting.
• Complete customer documentation while working to agreed time scales.

Skills & Qualifications

Qualification – You will need to be level 3 (NVQ or City and Guilds or IMI Qualification) in HGV Vehicle Repair and maintenance, with experience in diagnostic and service repairs. Ability to identify worn & faulty components in accordance with DVSA Standards and hold a current, full UK driving license for the relevant vehicle classes.

Resilience - Strong coping skills to handle challenges.

Motivation - Essential for personal and team success and being a brilliant team player.

Attention to Detail - Precision in diagnosing issues and repairs to meet safety and performance standards.

Time Management - Ability to prioritise and complete tasks within timeframes.

Values & Behaviours

We’re looking for incredible team members who share our values and can add to our culture. Values guide our decision-making and culture. You can read more on our website. Rewarding

Application & Interview Support

If you need support with your job application, explore our Career Hub for guidance on applications, interviews, and practice interviews. You can access the site here.

Research shows that some people are less likely to apply unless they are 100% qualified. If you are experienced for the role and have the necessary qualifications, we encourage you to apply even if you don’t meet every requirement. Share your passions, achievements, learning and growth with us.

Benefits

• Overtime opportunities paid at 1.5 basic hourly rate.
• Saturdays paid at overtime
• A day off for your Birthday
• 20 days of annual leave per year plus Bank Holidays
• Branded uniform and boot allowance
• Official Great Place to Work and UK Best Workplace for three years running
• Best UK Workplace for Wellbeing and for Development
• Armed Forces Covenant Silver Award
• Auto-enrolment pension
• Enhanced Maternity and Paternity pay policies
• Wellness programme and Employee Assistance Programmes
• Mental Health First Aiders
• Reward and recognition programmes and annual awards
• Annual appraisals and progression opportunities
• Manufacturer training and access to in-house development
• Long service recognition and increased annual leave after 5 years

DEIB

Diversity, Equity, Inclusion and Belonging – We are committed to a diverse, inclusive environment. Bring your authentic self to work. We support reasonable adjustments in the process as needed.

Additional Benefits

• Company Pension
• Death in Service Cover

About the Company

We are an award-winning multi-franchise Dealer group with branches across England. We have invested in site renovations and opened new branches, including Reading (2023) and Heathrow (2024). We are a Great Place to Work and celebrate our values of Rewarding, Reliable and Respectful.

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