Health Care Support Worker

NHS; Andover; On-site; GBP 24,000 - 27,000; Full time

Job summary

A healthcare provider in Andover seeks a Health Care Support Worker to maintain high standards of patient care in the Day Surgery Unit and Endoscopy department. Candidates need to assist in various endoscopy procedures and ensure effective patient support during recovery and decontamination. Essential skills include good communication, self-motivation, and familiarity with endoscopy procedures. The position offers a salary of £24,937 to £26,598 annually, pro rata.

Qualifications

• Experience in Endoscopy, Decontamination or Theatre settings.
• Demonstrate current knowledge and identify your own learning needs.
• Previous NHS experience is preferred.

Responsibilities

• Assist, provide, and maintain a high standard of patient care.
• Support nursing team in all areas including recovery and decontamination.
• Participate in a diverse range of endoscopy procedures.

Skills

Good Communication skills, written and verbal

Self-motivation

Flexibility

Competent in cannulation

Knowledge of Endoscopy Scopes & Decontamination Companies

Education

NVQ level 3 or equivalent experience in Endoscopy/Decon/theatres

Computer Literate

Tools

Nexus

HICCS

Job description

Health Care Support Worker

The closing date is 28 December 2025

The role of a Health Care Support Worker is to assist, provide and maintain a high standard of patient care in the Day Surgery Unit & Endoscopy department for patients pre‑peri‑ and post‑procedure, including decontamination.

This role is a primary function in supporting the nursing team for the optimal care of our patients in procedure rooms, recovery, discharge, decontamination and occasional reception, always following Trust and national guidance.

The delivery of high quality, effective and compassionate healthcare to the patients of Hampshire Hospitals Foundation Trust is the most important objective of the organisation.

Main duties of the job

The Andover Day Surgery Unit & Endoscopy is a diverse, multidisciplinary environment which requires flexible and adaptable skills, an aptitude to learn and a motivation to develop your own skills.

You will be assisting in a vast range of endoscopy procedures which will include colonoscopy, gastroscopy, flexible sigmoidoscopy as well as generally working alongside the nursing team in all other areas.

Decontamination will also play a part in your role, and you will support and assist the decontamination team when required, in providing a specialised decontamination and tracking of endoscopes. Therefore, it is vital that you acquire all the necessary skills & knowledge to be able to work independently in both environments within a very busy unit.

The department offers a supportive and learning environment which endeavours to constantly develop the service, in order that its patients receive the highest quality and most up to date care.

This is a very patient‑focused service, and the successful candidate will need excellent communication and interpersonal skills and the ability to work across a range of different environments. The primary base is Andover Hospital, although on occasion you may be required to work individual shifts at one of the other Trust sites if necessary.

About us

Our vision is to provide outstanding care for every patient. Patient care is at the heart of what we do at our three sites: Basingstoke and North Hampshire Hospital, Royal Hampshire County Hospital in Winchester and Andover War Memorial Hospital. Hampshire Hospitals NHS Foundation Trust provides medical and surgical services to a population of approximately 600,000 people across Hampshire and parts of West Berkshire.

Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive.

We provide specialist services to people across the UK and internationally. We are one of only two centres in the UK treating pseudomyxoma peritonei (a rare form of abdominal cancer) and we are leaders in the field of tertiary liver cancer and colorectal cancer.

The trust employs more than 9,000 staff and has a turnover of over £500 million a year. As a Foundation Trust, we are directly accountable to our members through the governors. The Council of Governors represent the interests of their constituencies and influence the future plans of the Foundation Trust.

Tackling Climate Change: Hampshire Hospitals aims to embed sustainability and net zero carbon principles into the delivery of care across all its services. To find out more, search HHFT Climate Action or contact [e-mail].

Job responsibilities

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.

Person Specification

Training & Qualifications

• NVQ level 3 or equivalent experience in Endoscopy/Decon/theatres
• Computer Literate

Experience & Knowledge

• Previous experience in Endoscopy, Decontamination or Theatre settings
• Able to demonstrate current knowledge and identify own learning needs
• Previous NHS experience

Skills & Ability

• Good Communication skills, written and verbal
• Shows self‑motivation, initiative, flexibility, adaptability
• Competent in cannulation, venepuncture and 12 lead ECG
• Knowledge of Nexus, HICCS
• Knowledge of Endoscopy Scopes & Decontamination Companies

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Hampshire Hospitals NHS Foundation Trust

£24,937 to £26,598 a year pro rata