Growth-minded Store Shift Leader and People Developer

Starbucks Coffee Company; West Bromwich; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading coffeehouse chain in West Bromwich seeks an Assistant Manager to lead a dynamic team and deliver exceptional customer experiences. Responsibilities include managing shifts, coaching partners, and driving operational performance. Ideal candidates have previous retail or hospitality leadership experience and a commitment to service excellence. Enjoy benefits like free drinks, 28 days holiday, and opportunities for career growth. Join us to make an impact and be part of a supportive community.

Benefits

28 days holiday

Free drinks and food item on shift

Bean stock options

Discounts with local retailers

Life assurance

Interest-free home loan

Employee Assistance Programme

Qualifications

• Previous experience in a fast-paced retail or hospitality environment.
• Ability to translate metrics into actionable results.
• Experience in leading and coaching a team.

Responsibilities

• Lead shifts focused on delivering commercial results.
• Take ownership of KPIs including labour efficiency.
• Train and coach partners for consistent service excellence.
• Ensure compliance with health & safety standards.

Skills

Leadership

Customer service

Operational management

Coaching

Job description

A leading coffeehouse chain in West Bromwich seeks an Assistant Manager to lead a dynamic team and deliver exceptional customer experiences. Responsibilities include managing shifts, coaching partners, and driving operational performance. Ideal candidates have previous retail or hospitality leadership experience and a commitment to service excellence. Enjoy benefits like free drinks, 28 days holiday, and opportunities for career growth. Join us to make an impact and be part of a supportive community.