Complex Care Assistant

Innovatecare; Bicester; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading healthcare provider in the UK seeks a Complex Care Healthcare Assistant in Bicester to ensure the delivery of outstanding care for clients with complex needs. The role involves providing tracheostomy and spinal cord injury care with full training provided. Candidates should have at least 12 months of experience in care, good communication skills, and a compassionate approach. Benefits include weekly pay, ongoing training, and support. Join us to make a meaningful impact in clients' lives.

Benefits

Weekly pay

Contributory pension scheme

Employee Assistance Programme

Referral bonuses

Career advancement opportunities

Qualifications

• At least 12 months of care experience including tracheostomy care and spinal cord injury.
• Ability to recognize deterioration in both psychological and physical health.
• Willingness to be part of a family-centered care team.

Responsibilities

• Ensure delivery of safe, outstanding care for a male client.
• Support client with daily living activities and clinical needs.
• Engage in conversation and establish rapport with the client.

Skills

Tracheostomy care

Spinal cord injury care

Compassion

Good communication skills

IT confidence

Team collaboration

Job description

Overview

Full training provided. Type: minimum of 2 shifts per week. Days or nights 8-8.

Salary: £15 – £16.60 per hour (includes holiday pay accrual).

Requirements: To be eligible to apply, you must have recent UK experience in a complex care setting (tracheostomy care and spinal cord injury experience is essential) and hold full right to work in the UK.

Due to the nature of this position, this role is only open to female applicants.

Why Join Innovate?

Make a Real Difference. We support adults and children with complex health needs to live rich, fulfilling lives – and we’re looking for compassionate individuals to join us. Help us deliver life-changing care that truly makes a difference.

About Us

We are setting a new standard in complex care by combining expert clinical services with compassionate, person-centred support. “Together Towards Tomorrow” is more than our motto; it’s how we empower our clients and our staff to grow, achieve, and thrive.

We make a positive impact on entire families, nurturing their growth and working towards new achievements, always mindful of unique conditions and abilities. Our dedicated team continuously seeks new ways to improve and adapt our services, making a meaningful difference in the lives we touch.

Your Role

As a Complex Care Healthcare Assistant for Innovate Care Group, you will play a vital role in ensuring the delivery of safe, outstanding care for our male client based in South Ockenden. We are looking for a chatty and proactive candidate that is happy to engage in lots of conversation. The ideal candidate will have previous experience supporting clients with spinal cord injuries, along with a confident and compassionate approach to care.

Clinical support required includes:

• Tracheostomy care
• Cough assist
• Invasive ventilation via tracheostomy
• Autonomic dysreflexia
• Catheter care
• Moving and handling
• Personal cares
• Activities of daily living
• CPAP/BiPAP

You’ll be part of a consistent care team, typically supporting one client at a time in this stable, long-term role.

Why Choose Innovate?

Unlike agency or domiciliary care roles, we offer:

• No unpaid travel time – you’re paid for the work you do.
• Consistent shifts with one client – predictable income and routine.
• Reliable long-term work – not last-minute shift offers.
• Strong team environment – backed by qualified clinical leads and support staff.

Training Pathway

If you already have experience in care and are looking to build on your skills and step into a more specialised role, this is a great opportunity for you. Our structured training includes:

• Online learning modules
• Face-to-face clinical training
• Shadowing and competency assessments
• Continuous CPD and career growth opportunities

What We Offer

• Weekly pay
• Transparent rolled-up pay structure – All advertised rates now include holiday pay, making it easier to compare your earnings with other roles. Your holiday pay is accrued and held safely in your holiday pot, ready for you when you take time off.
• Clinical and peer support network
• Allocated care coordinator and clinical lead who provide continuous support, including out-of-hours
• Employee Assistance Programme (24/7 support)
• Contributory pension scheme
• “Care Professional of the Month” rewards
• Referral bonuses
• Bespoke, client-specific training plus career advancement opportunities including CPD

What We’re Looking For

• At least 12 months of care experience including tracheostomy care and spinal cord injury
• Compassion, professionalism, and reliability
• Good communication skills and IT confidence
• Willingness to be part of a family-centred care team
• Understanding of safeguarding
• Ability to recognise deterioration in both psychological and physical health

Apply Now

Join Innovate Care Group and be a part of a future where complex care is seamlessly integrated into daily life, uplifting our clients and their families every step of the way.

If you share our passion for providing innovative complex care, we’d love to hear from you. Please apply today and, should you be a good fit for this role, we’ll be in touch soon.

Innovate Care Group is an equal opportunity employer. We celebrate diversity and are committed to safeguarding, creating an inclusive environment for all employees. All roles are subject to a few checks including an enhanced DBS check.