Family Practitioner

Norfolk County Council; Dumpling Green; Hybrid; GBP 34,000 - 37,000; Full time

Job summary

A local government organization in Dereham seeks a Family Help Practitioner to work with children and families, ensuring their safety through early intervention and support. The role requires managing a complex caseload, effective communication, and IT skills. Successful candidates will thrive in a fast-paced environment and contribute to positive family outcomes while enjoying generous benefits, including flexible working opportunities and a supportive team atmosphere.

Benefits

Generous holiday entitlement

Health and Wellbeing services

Flexible working opportunities

Local Government Pension Scheme

Tax efficient car lease scheme

Qualifications

• Experience managing a complex caseload of Family Help cases.
• Ability to prioritize and adapt practice as family needs change.
• Strong understanding of risk identification and management.

Responsibilities

• Work in the Family Help Team covering the Breckland area.
• Support families in achieving positive outcomes through early intervention.
• Collaborate with professionals and family networks to address concerns.

Skills

Experience working with children and families

Good IT skills

Proficiency in Word and Excel

Effective communication

Resilience under pressure

Job description

Family Help Practitioner | 9511 | Secondment Opportunity / Fixed Term Contract until October 2026 | 37 hours per week | £34,434 to 36,363 per annum | Grade H | Dereham

If you have experience of working with children and families and have a passion for supporting them in effecting sustained change, then we would like to hear from you.

An exciting opportunity has arisen for a Family Help Practitioner to work in Family Help Team covering the Breckland area. The office base is at Elizabeth House, Dereham.

We are looking for an experienced practitioner who can manage a complex caseload of Family Help cases.

We will be able to offer you a friendly and supportive working environment where learning and development are promoted through the support of an experienced management group.

Our purpose in Family Help is to keep children and young people safe through early intervention to prevent the need for statutory involvement. We do this working alongside the family, their network and other professionals naming and addressing worries, creating plans which identify the support needed to achieve positive outcomes and empower the family to effect change.

Your role as a Family Help Practitioner will be varied and challenging, so a high level of resilience is required. It is fast paced so you will need to be flexible, use your initiative and skill set to manage your workload and support the wider team. A family’s needs and situation can change so you will need to be able to prioritise, adapt your practice and remain calm when under pressure.

Family Help is a strengths‑based service where the child is at the centre of our work, their voice and views are the most important. You will need to be able to identify and understand risk and keep this under review this throughout the case.

You will need good IT skills, proficiency in Word, Excel and databases and be able to communicate effectively at all levels.

For an informal discussion about these posts please contact Betternow Bvekerwa (BB), Prevention Team Manager via email in the first instance at [e-mail]

These are some benefits you can enjoy by working for Norfolk County Council:

• Generous holiday entitlement
• Health and Wellbeing services including fast‑track physiotherapy and a free counselling service
• Flexible working opportunities including flexi‑time, part time, remote and hybrid working – dependant on your job role and business need.
• An advance of your expenses if you travel for work
• Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions.

Tax efficient ways of getting extra pension and new bikes

Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra‑low emission vehicle (subject to eligibility)

A payment if you refer someone you know to a hard to fill job

We want our people to be inspired and motivated to work well together, make the most of our workspaces, enjoy a healthy work‑life balance, and deliver excellent services to Norfolk and its people. Flexibility is built into the way we work, with hybrid working a key feature from many roles. Our technology platform and equipment are first class, enabling you to connect and collaborate remotely. We ask that you have in place good Broadband connectivity.

Already a Norfolk County Council employee? See and apply for internal and external vacancies in myOracle using your @norfolk.gov.uk or @nccal.ac.uk email.

We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position.

All other applicants closing date: 04 January 2026 at 23:55

Job Info

• Job Identification 9511
• Job Category Social Care
• Posting Date 12/18/2025, 04:23 PM
• Apply Before 01/04/2026, 11:55 PM
• Job Schedule Full time
• Locations Elizabeth House, Dereham, Norfolk,19 1EE, GB