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A leading charity in Lewes seeks a Chief Operations Officer to oversee Restorative Justice initiatives. The role includes managing office operations, supporting casework, and liaising with various stakeholders. Ideal candidates will have experience in the criminal justice field and strong organizational skills.
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Direct message the job poster from Sussex Pathways
Company Description
Sussex Pathways is a criminal justice charity based in Lewes, East Sussex, dedicated to reducing offending behaviors and empowering ex-offenders to make positive life choices. We offer a mentoring program that includes mindfulness-based practices, a restorative justice service that repairs harm caused, and one-to-one support to help individuals reintegrate into the community. Our team includes staff, trustees, and volunteers who work with offenders and victims of crime primarily within Sussex, though we accommodate out-of-area work when possible.
Role Description
Purpose of the job: you will support and administer every aspect of our Restorative
Justice work in Lewes Prison and the Community in Sussex, and other areas when
required outside of Sussex
Reports to: The RJ Coordinator
Tasks and Responsibilities
1. Respond to email and telephone enquiries.
2. Help arrange meetings, including setting up and entering all
Facilitators/mentor/mentee appointments on C-NOMIS.
3. Organise Gate Lists for all scheduled visits and arrange Legal visits for any RJ
interaction and set up a care plan for the Prison Resident.
4. Maintain and update paper and electronic records in-line with the General Data
Protection Regulations, following good records management practice.
5. Office management
7. Update and maintain live spreadsheets of all cases in conjunction with the RJ
8. Liaise with the other agencies working within the prison and the community and
develop/maintain a system for the appropriate and safe sharing information on
casework to co-ordinate all support work.
9. Manage applications and referrals to the service/organisation.
10.Assist with the setting up and running of group work when required.
11.Induct and manage all facilitators including supervision and 1-2-1’s.
12.Assist/Support with training volunteers when necessary.
13.Co-ordinate prison visits from volunteers and external partners. Including Prison
Vetting and Training, and any security checks required.
Conference, Hub meetings and SRJP meetings as and when required
15.Attend and represent Sussex Pathways at meetings/events that are required.
16.Efficiently use E-CINS (case management system for RJ)
17.Carry own RJ case load. Training in RJ facilitation will be provided.
18.Advocate for Restorative Justice referrals in Lewes Prison and the community
19.Maintain and produce data and information for reports and funding bids.
20.To carry out extra tasks/duties including PTC as required.
Person Specification
• Experienced in managing a small office virtually and in person to enable the
effective delivery of a service.
• Proven resilience working in a fast paced and challenging work environment,
supporting yourself and peers maintain well being and work life balance to
deliver an effective service.
• Demonstration of strong communication skills and experienced in building
strong relationships both as part of a team and across a range of
stakeholders.
• Excellent organisational skills, attention to detail and ability to effectively
prioritise own workload against organisational need.
• Experienced in maintaining effective records management and risk controls in
relation to working with personal data.
• Can use Excel to a basic level to process, analyse and present data.
• Experience of working in the criminal justice system, a prison and/or with
restorative justice.
• Working knowledge and application of the Data Protection Act to improve data
• Use of MS 365 application to improve the administration of a service.
Desirable criteria will only be assessed in the event of a tie situation, in order to
make an informed decision
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