Operational Training Partner

About The Role

Contract type: Permanent

Hours: Full-time, 35 hours

Location: Head Office, Nottingham (Hybrid working, minimum 2 days per week)

Application process: Please apply via the application button which will direct you to our careers site. If you require any adjustments to assist you in applying, please contact careers@thenottingham.com

Join us as a key connector between our People & Development (P&D) team and the Lending & Savings functions! You'll play a crucial role in delivering the capabilities needed to bring our strategic vision to life. Collaborate with leaders from Lending and Savings, as well as P&D People Partnering and Talent teams, to shape and implement our skills-based talent strategy.

Lead the charge in developing innovative talent programs that reflect our new brand, embrace change excellence, and foster a vibrant culture. Take ownership of the entire operational development process, from research and design to implementation and delivery. Work closely with the Talent Team to integrate development pathways into our NBS Leadership and Future Skills Academies, helping us evolve into a modern, future-focused building society.

Here’s a taste of what you will be doing as a Operational Training Partner at Nottingham Building Society:

• Empower Leadership: Support Leadership Development and Succession Planning to ensure a robust leadership pipeline and seamless role succession.
• Collaborate and Innovate: Partner with key stakeholders to identify and build skills frameworks, manage assessments, and create exceptional learning pathways, integrating with academies and 10x Allies.
• Design and Deliver: Craft impactful learning and development interventions, curating pathways within the LMS to enhance knowledge and skills for our saver and borrower customer journeys.
• Analyse and Align: Conduct cyclical Training Needs Analysis in Lending and Savings, aligned with our annual workforce plan and budget.
• Onboard and Inspire: Support the design, delivery, and monitoring of our onboarding and induction program, championing our purpose of fighting for the extraordinary.
• Guide and Elevate: Provide ‘Best Practice’ guidance to leaders and internal teams for localized training design and delivery, ensuring consistent positive colleague development experiences.
• Develop Careers: Support the development of the Career Pathway framework to deliver meaningful competence and skills development, promoting internal mobility and career growth within the society.

About you:

• Up to date knowledge of current talent development best practices
• Highly collaborative and curious with a confident communication and delivery style.
• Flexible and adaptable with the ability to coach and influence at all levels to drive and implement change.
• Experience within a similar Talent Development role supporting operational teams.
• Brilliant at influencing employees at all levels to support your strategies

Reward & Benefits:

• A fair and competitive salary evaluated against market data, annual discretionary bonus scheme, Medicash healthcare scheme, 29 days annual leave plus bank holidays and enhanced family leave.
• Commitment and dedication to your ongoing personal and professional development. We help you to own and grow your potential so you can be at your best in your current role and to support your future career aspirations.
• For all full-time roles we work a 35-hour working week to promote a work/life balance, we want you to be at your best inside and outside of work.
• A friendly and inclusive culture where teams genuinely strive to do the right thing by their colleagues and our customers.
• A strong sustainability agenda – we’re continually finding new ways to be kinder to the environment by reducing our carbon footprint.
• We’re passionate about giving back to the communities in which we serve as well as supporting local charities as part of the Samuel Fox Foundation. One of the many ways you can get involved is to use the 2 days per year paid leave to volunteer for causes or charities that are important to you.
• Your health and wellbeing is our priority, we encourage this through a suite of support resources, including a team of trained mental health first aiders.

Embracing Diversity Together:

We proudly embrace and celebrate diversity as a fundamental cornerstone of our values. We believe that a diverse and inclusive workplace is not just essential for our success but is also a reflection of the vibrant communities we serve. Our commitment to diversity extends beyond our internal culture to the way we approach advertising and engage with our customers.

Our commitment means actively working to eliminate barriers and biases that may hinder equal opportunities within our organisation. We strive to ensure that all individuals, regardless of background, have an equal chance to thrive and advance in their careers.

We acknowledge that diversity is not just a goal to be achieved but a continuous journey toward creating an environment that embraces differences and promotes equal opportunities for all. We are committed to fostering an inclusive culture that encourages collaboration, creativity, and a sense of belonging for every member of our community.

About Us