Pension System Analyst and Subject Matter Expert

Dunstan Thomas Group; Portsmouth; Hybrid; GBP 40,000 - 70,000; Full time

Job description

Pension System Analyst and Subject Matter Expert

If you want to join our team, please forward your CV to our dedicated email address here:

Dunstan Thomas provides software solutions to the Financial Service industry. An exciting opportunity has arisen to work within the Imago Administration team as a Pension Systems Analyst and Subject Matter Expert. Imago Administration is a market-leading pensions system supporting the SIPP and SSAS markets with an ambitious product roadmap.

The activities within this role are varied, and the successful candidate will work within a team of BAs, Developers, and Testers, working in an agile environment and assisting in the end-to-end development lifecycle. With a frequently changing regulatory framework, the successful candidate will be a dynamic, creative individual that will help support our existing solutions and help shape our future.

The role

• Provide pensions subject matter expertise on challenging and complex problems.
• Keep up to date with all regulatory changes and requirements.
• Provide operational knowledge support to the project team (Business Analysts, Testers & Developers) to determine, implement, and test requirements.
• Produce business requirements that meet the needs of our varied client base.
• Provide systems training to external pension providers and to internal stakeholders.
• Provide business process mapping support.
• Assist with issue resolution and client support.
• Provide pension and system knowledge and expertise. Ensure user guides, process documents, and training materials are up to date, adding to and building up a knowledge repository.
• Assist with system testing and contribute to the product roadmap.
• Work with our customers to understand their requirements and help to translate them into formal software change documents.
• Work with Product Owner(s) and Project Manager(s) to formalise functional requirements.
• Work with development and testing team(s) to help ensure functional changes meet business needs whilst utilising core product features.

Skills, abilities, and personal qualities

• Calm and positive under pressure and happy to take the lead in challenging times.
• Self-motivated approach to professional and personal development.
• Enthusiastic, positive, and flexible approach to work.
• Able to organise workloads, prioritise, and meet deadlines.
• Strong communication skills, both written and verbal.
• Able to think logically and hold good problem-solving skills.
• Have at least 5 years Defined Contribution pension experience, ideally in a SIPP/SSAS environment.
• Experience of working within a change environment.

Location

Flexible. Ability to visit the Portsmouth office once a week is desirable.