Operations Executive Operations · London Office · Hybrid Remote

Thehealthylivingstore
United Kingdom
Remote
GBP 30,000 - 50,000
Job description

Note: Please only apply if you have at least 2 years of supply chain operations experience.

Build the future of Wellbeing. Create your life’s best work.

If a new healthcare system was built today, it wouldn’t resemble the reactive, fragmented system we see now. It would be proactive, personalised, and focused on prevention - not treatment. It would be designed to optimise human potential, and rooted in holistic wellbeing. This is the healthcare we’re creating - digital-first, tech-powered, with a seamless experience as innovative as Tesla, and an impact on culture as profound as Nike’s. At Healf, we’re not just imagining this future - we’re building it.

Our vision

Public wellbeing is at a crossroads. Chronic diseases account for 86% of deaths in Europe, yet the healthcare system isn’t designed to provide the preventative, deeply personal care people need. At Healf, our mission is bold: to empower wellbeing through the tools and rituals that allow you to regain control over your mind, body, and spirit.

Our method is rooted in curation - sourcing the best global brands and products to create a world-class experience - and innovation, where our revolutionary Healf Zone platform redefines personalised wellbeing.

Our bold approach is backed by visionary investors, including those who backed other pioneering brands such as Alo Yoga, Cult Beauty, Innocent Smoothies, and Soho House. Like us, they see that Healf is not just a business, but a movement - a generational opportunity to redefine what it means to be well.

Who we’re looking for

As a next-generation health-tech company on a mission to empower wellbeing with the world’s best products, we’re looking for A+ players - insanely talented, ambitious, and hard-working individuals ready to build the future of wellbeing with us. If you’re excited by challenges, dream big, and want to do your life’s best work, we want to hear from you.

About the Role

As an Operations Executive, you’ll be the engine that keeps Healf running. This is a critical role that directly impacts the company’s performance. You’ll thrive under pressure, think analytically, and bring a relentless focus to improving operations and driving efficiencies.

This isn’t just about keeping things moving - it’s about optimising processes, solving challenges, and playing a pivotal part in Healf’s success.

Key Responsibilities

Inventory Management

  1. Ensure we’re never out of stock on key products to maximise sales and minimise excess stock.
  2. Review sales reports and re-forecast budgets as needed.
  3. Manage international shipments and ensure smooth warehouse operations.

Merchandising

  1. Forecast sales and stock to exceed sales and margin targets.
  2. Analyse category performance, identify opportunities and risks, and take swift action.
  3. Drive sales with strategic promotions and excess inventory management.
  4. Collaborate with the wider team to deliver site updates and campaign excellence.
  5. Stay ahead of the market by monitoring competitors and identifying trends to improve sales, margin, and customer choice.

Brand Partner Relationships

  1. Build and nurture relationships with suppliers to unlock better margins, faster delivery, and exclusivity options.
  2. Lead the onboarding process for new brands, ensuring seamless integration.
  3. Communicate effectively to foster strong and lasting partnerships.

What We’re Looking For

This role requires a highly organised, results-driven individual who thrives in a fast-paced, high-intensity environment.

  1. Proven experience in an Operations, Supply Chain, or analytical role in a fast-paced, short lead-time business (preferably online; 2+ years minimum).
  2. Passionate about health and wellbeing, with an energetic, “can-do” attitude.
  3. Experience in sales, stock, and intake management, with a proven track record of hitting ambitious targets.
  4. Analytical thinker with the ability to turn data into actionable insights and communicate them effectively to both technical and non-technical stakeholders.
  5. Strong relationship builder, internally and externally, with excellent communication skills.
  6. Proficiency in Excel or Google Sheets, and the ability to interpret and act on complex data.
  7. Exceptionally organised with high attention to detail and the ability to work under pressure to deliver results.

You’ll thrive here if you

  1. Dream big: You’re inspired by solving big problems, creating transformative change, and tackling impossible challenges. These excite and motivate you to keep pushing boundaries.
  2. Work harder than most: You thrive in a high-performance environment where effort and intensity are the norm. Your passion for what you’re building drives you to give it your all and deliver.
  3. Love to learn: You’re always seeking growth. You ask questions, embrace feedback, and strive for constant improvement - in fact, they’re second nature to you.
  4. Live the Healf lifestyle: Wellbeing isn’t just something you practice - it’s who you are. You embody The Four Pillars - EAT, MOVE, MIND, SLEEP, bringing wellbeing to life every chance you get.

Why join Healf?

  1. Do your life’s best work: At Healf, you’ll tackle meaningful challenges that drive real impact.
  2. A+ talent only: We hire for potential over experience. Raw talent, obsessive curiosity, and grit matter more than years of experience. At Healf, you’ll work alongside some of the brightest, most driven individuals in the industry - people who raise the bar every single day.
  3. Energised by what we do: Building something that matters is never easy, but it’s deeply rewarding. We love what we’re creating, and it fuels us to work hard and go above and beyond - not because we have to, but because we want to.
  4. Be a builder: This isn’t a cog-in-the-machine kind of role. You’ll have ownership, autonomy, and the chance to shape the future of Healf alongside a team that never settles for mediocrity.
  5. Learn from the best: Work alongside entrepreneurial founders and a mission-driven team, with mentorship that helps you grow into the best version of yourself.

About us

At Healf, we’re not just a company - we’re a movement. Founded by two brothers whose own wellbeing journeys inspired our mission to empower others, Healf is built on grit, determination, and a shared understanding of the power of wellbeing.

Our culture is grounded in four commandments that define how we work and win:

1. We Work Harder Than Anyone Else: Building something that improves lives takes long hours, grit, and sacrifice - but we thrive on it. We all feel energised by what we’re building.

2. Never Settle: We challenge the status quo and push ourselves to be better every day. We never settle for mediocrity or the idea that something can’t be done.

3. Obsession Over Talent: Talent alone isn’t enough - relentless curiosity and a drive to grow set us apart.

4. The Healf Lifestyle: We live what we preach - our personal commitment to wellbeing fuels our professional productivity.

With Healf Zone on the horizon, we’re entering the next phase of our journey: closing the loop on health with personalised, preventative care that unlocks longevity and optimised wellbeing. This is your chance to help build something that’s not only extraordinary, but a first of its kind.

Additional Benefits (UK-based hires)

  1. 50% staff discounts across all our products.
  2. A premium Wellhub membership, offering a huge network of yoga, Pilates, and gym classes across London.
  3. Weekly yoga sessions in the office.
  4. A 5-day retreat at the end of the summer.
  5. Frequent complimentary visits to ice bath and sauna studios.
  6. Working with ambitious, wellbeing-obsessed people who welcome and champion what wellbeing means to you.
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