Finance Operations, Colchester - Product Finance Partner

Finance Operations, Colchester - Product Finance Partner

Reporting to: Revenue Assurance Manager
Contract type: Full time – Remote

About Cera
Cera is a digital-first healthcare-at-home company delivering care, nursing, telehealth and repeat prescription services in people’s homes via technology. In under five years, Cera has expanded to 10,000+ staff across the UK and Germany, delivering 40,000+ healthcare visits a day, and has grown from zero to nearly $250M revenues.

Every day, Cera delivers healthcare services equivalent to 40 hospitals or 1,000 care homes, and has grown 100-fold over the past two years making it one of the fastest growing businesses in Europe.

Cera currently holds more than 160+ partnerships with the NHS and local authorities, and the company’s technology is used by 2,000+ businesses nationwide. Its technology predicts health deteriorations in patients 30-fold faster than traditional care companies, with its Professional Carers and Nurses responding to over 5,000 ‘high risk’ alerts each day.

Since the outset of the COVID-19 pandemic, Cera has delivered 10 million healthcare visits in people’s homes, created 10,000 jobs, and licensed its recruitment technology to the UK Government Department of Health to recruit 50,000+ people into healthcare careers.

About the role:
This is an exciting and wide-ranging role that will be reporting directly into the Revenue Assurance Manager but will also work closely with Product and Technology, and the wider finance team. The role includes:

1. Ownership of the finance roadmap for all product development
2. Management of new product development requests
3. Collation and documentation of business requirements for all finance stakeholders
4. Key point of contact for product and technology during the project
5. Support with user acceptance testing
6. Provide an escalation point for system queries as subject matter expert, and liaise with technology until a solution is reached
7. Support with the roll out of updates, fixes etc to ensure business continuity

What we’re looking for:

1. Experience in Care scheduling platforms is essential
2. Excellent written and verbal communication
3. Ability to work independently, and as part of a wider team
4. Ability to work under pressure
5. Person who displays the right attitude coupled with the energy to execute
6. Ability to work to tight deadlines
7. Excellent attention to detail
8. Good organisational skills and ability to manage multiple priorities in a fast-paced environment where priorities can change quickly
9. Good time management

What we offer:

1. Flexible working hours and hybrid working arrangements
2. 25 days holiday + your birthday off as well as bank holidays
3. Mobile phone, laptop and remote IT package setup for WFH days
4. Company pension scheme
5. Training and development for your role and future career development
6. Competitive salary, discretionary bonus and long term employee schemes
7. Lifeworks discount platform and Employee Assistance Programme
8. Refer a Friend scheme
9. Service and Recognition awards

Life at Cera
We champion diversity, inclusion and well-being to create a workplace where you value yourself and feel proud of who you are. We believe in a world where you have the freedom to explore and express yourself without judgement, no matter who you are or where you’re from. Where individuality is a source of confidence, because difference makes the world a better place. People from cultural or gender diverse backgrounds, women and people with disabilities are encouraged to apply.

Our team is made up of academics, innovators, start-up accelerators and care experts, all connected by a vision to build a better future for care through the combination of best-in-class carers, empowered by technology.

The COVID-19 pandemic saw everybody at Cera shift to remote working, and now many of our people are currently using a hybrid working model. This role is envisaged as a remote role but may require travel to the various finance offices.