Involvement and engagement manager Kent and Medway NHS and Social Care Partnership Trust

Involvement and Engagement Manager

Kent and Medway NHS and Social Care Partnership Trust

Join to apply for the Involvement and Engagement Manager role at Florin Chilian.

1 in 4 of us in the UK will experience mental ill health each year. And when that happens in Kent and Medway, KMPT is there to offer the most seriously unwell people specialist care and support. Each year we look after over 2,000 people in our hospitals and 54,000 people in the community.

The newly formed involvement and engagement function at KMPT has the voices of our patients, their families and our communities at the heart of everything we do. We are looking for a self-motivated, inspiring and collaborative manager to help establish our new function, and manage patient, public and stakeholder involvement across the trust.

It is our ambition to be a patient-led, clinically-enabled organisation where patients, alongside our staff, drive improvements to patient quality and experience; where the patient and carer voice is listened to and acted upon in everything we do; and where we have trusted and enduring relationships with communities to improve services and outcomes for people.

Interested in this exciting role? These are the key results areas:

1. To plan, deliver, and evaluate impactful and outcome-focused communications campaigns, products, and activities that support the organisation's priorities.
2. To provide strategic communications counsel and support to a range of colleagues across the trust.
3. To oversee external communications effort that both protects our brand and raises our profile.
4. To work with the wider team to help us innovate and improve, both in terms of what we do and how we do it.

Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life.

We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving 1.8 million people in Kent and Medway, as well as specialist services for adults in Sussex and Surrey. We are rated Good overall by the CQC.

You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones.

The nature of our work attracts kindness and compassion as standard and everyone from our cleaners and porters to the chief executive and chairman are recognised as playing a vital role in providing an exemplary service.

Our strategy

Our mission is what we set out to do every day: We deliver brilliant care through brilliant people.

Our vision is where we want to be in the future: To provide outstanding care and to work in partnership to deliver this in the right place, for every service user, every time.

Key Responsibilities:

1. Lead the development, implementation and evaluation of patient and public involvement strategies in line with the trust's vision and strategy.
2. Line manage and inspire a high-performing involvement and engagement team and group of volunteers, providing leadership, supervision, and professional development.
3. Foster a culture of innovation, creativity and continuous improvement.
4. Be an expert in your field, providing independent counsel and advice to staff at all levels of the trust on patient and public involvement, and keep up-to-date with initiatives and best practice across the NHS and beyond to bring learning back into the trust and act on.
5. Develop and maintain effective partnerships with patients, patient groups, community organisations and other stakeholders to inform service delivery and improvement.
6. Design and deliver training sessions for staff across the trust on best practice in patient and public involvement, engagement and co-creation.

Please refer to the attached job description for full details and main responsibilities of the role.

This advert closes on Monday 24 Mar 2025.

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A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer.