Manager, Operations (UK)

Methodfi; Greater London; Remote; GBP 35,000 - 65,000; Full time

Job description

Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve.

Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works. For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.

About the Role:

Hims and Hers UK, the UK arm of a fast-growing NYSE-listed telehealth company, is seeking a resourceful and entrepreneurial Operations Manager to join our team. This individual will play a critical role in ensuring the seamless operation of our supply chain, inventory management, and third-party pharmacy partnerships.

As part of a lean team the ideal candidate must thrive in a startup-like environment, demonstrate self-motivation, and possess a willingness to "roll up their sleeves." While this role has defined responsibilities, contributing to other areas as needed is a key expectation in our small team structure.

You Will:

• Supply Chain Management: Oversee the supply chain for packaging and consumable items, ensuring sufficient inventory to support business operations.

• Vendor and Partner Management: Collaborate with third-party partners, including our partner pharmacy, to ensure the timely manufacturing and delivery of medical products to customers.

• Cross-functional Collaboration: Work closely with the General Manager, customer experience team, and external vendors to ensure operational excellence.

• Process Optimization: Identify opportunities to improve efficiency, reduce costs, and enhance the quality of operations.

• Problem-solving: Troubleshoot and address operational issues as they arise, taking a proactive approach to maintaining smooth workflows.

You Have:

• Minimum of 3 years of experience in an order fulfillment operation, with exposure to supply chain or inventory management. Experience in a pharmacy or healthcare-related setting is highly desirable but not mandatory.

• Demonstrated ability to manage vendor relationships and third-party partnerships effectively.

• Strong organizational and project management skills, with a proven track record of managing multiple priorities and meeting deadlines.

• Familiarity with operational tools and systems, such as inventory management software or order processing platforms.

• Entrepreneurial mindset with a willingness to adapt, learn, and contribute beyond formal responsibilities.

Location

Hims and Hers UK is a fully remote workplace; however, the Operations Manager will work closely with our pharmacy partner located in Dagenham, Essex. The successful candidate can expect to be on-site with our pharmacy partner as frequently as once a week as part of their core responsibilities.

Why Join Us?
At Hims and Hers UK, you’ll be part of a small, close-knit team that is making a meaningful impact in the telehealth space. This role offers the opportunity to take ownership of key operational functions while working in a fast-paced and collaborative environment.

If you are passionate about solving complex operational challenges and are eager to grow with a company that’s redefining healthcare, we’d love to hear from you!

Our Benefits (there are more but here are some highlights)

• Competitive salary & equity compensation for full-time roles

• Pension Plan with employer matching contribution

• Generous PTO

• Paid Parental Leave

#LI-Remote

We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match.

Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at [e-mail] and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address.

To learn more about how we collect, use, retain, and disclose Personal Information, please visit ourGlobal Candidate Privacy Statement.