Community Engagement and Involvement Lead Kent and Medway NHS and Social Care Partnership Trust

Florin Chilian; Maidstone; On-site; GBP 30,000 - 50,000; Full time

Job description

Community Engagement and Involvement Lead Kent and Medway NHS and Social Care Partnership Trust

We are seeking a dedicated and self-motivated Community Engagement and Involvement Lead to support the newly formed Engagement and Involvement Department.

A successful candidate will be a motivated and compassionate individual with a strong desire to elevate the voices of our service users and carers in co-creation activities. You will play a key role in ensuring that the views of service users and carers are influential in service development and improvement.

You will be responsible for managing our growing Improvement Community that is made up of service users, carers, staff, members of the voluntary and charity sector, and the general public, all of whom have a desire to support the organisation to drive positive change.

You will also be responsible for managing our Involvement volunteer workforce to support them to be meaningfully involved in co-creation projects.

Establish and manage our relationships and engagement with community partners to support the Trust's ambitions for involvement, engagement, and co-creation.

Work collaboratively across departments, services, and teams to implement the service's new co-creation framework policy, to deliver training, and to implement other involvement and engagement activities and projects.

To have an appreciation of the challenges facing people and families in accessing mental health services, and act on complex and sensitive information and experiences to drive improvements to what we do.

Have an appreciation of the social factors of mental ill health and the compounding effects of health inequalities i.e. social exclusion from mainstream activities, discrimination, stigma etc which contribute to extraordinary physical ill health.

To build, manage, and maintain our relationships with community partners and our community improvement pool. Work with a broad range of organisations to identify potential community partnerships that will enable the communities they serve to have a voice in improving the quality of our services now and in the future.

To have overall responsibility for managing, growing, and promoting the Improvement Community to grow a diverse membership that is representative of the communities of Kent and Medway.

To line manage the involvement and engagement assistant and provide mentorship, coaching, and informal line management to our volunteers to ensure that their skills and knowledge are appropriately utilised to meet the service objectives.

To develop and deliver a package of co-creation training to staff and patients, so that everyone feels confident and able to meaningfully involve patients in driving improvements to the quality of our services.

Please refer to the attached job description for full details and main responsibilities of the role.

This advert closes on Monday 31 Mar 2025.

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