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Trainee Optical Retailer

Specsavers

Chipping Barnet

On-site

GBP 20,000 - 30,000

Full time

9 days ago

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An established industry player is seeking a Trainee Optical Retailer/Call Centre Assistant to join their team. This role offers a unique opportunity to blend retail passion with customer service excellence in a supportive environment. You'll be responsible for welcoming customers, performing eye checks, and ensuring a seamless experience both in-store and over the phone. With full training provided, this position is perfect for those looking to start a rewarding career in optics. Enjoy perks like a birthday off and great career progression opportunities while being part of a global brand with local ownership.

Birthday off every year

Great career progression opportunities

Full training provided

Passion for retail and customer service is essential.
No specific educational qualifications required.

Welcoming customers and providing style advice.
Using equipment for eye checks and answering calls promptly.
Capturing customer details accurately for appointments.

Customer Service

Retail Knowledge

Communication Skills

Trainee Optical Retailer/Call Centre Assistant

Location: Milton Keynes

Hours: Full time - 39 hours - Weekend work is essential

Full training is provided

Perks: Specsavers perks, birthday off every year and great career progression opportunities!

Have you ever considered a career in optics? Are you passionate about retail and offering the best customer service?

Here is your opportunity to join a global company with local ownership!

Our trainee roles at Specsavers are not your ordinary sales positions – you will join the team as an Optical Assistant/Call Centre Assistant, bringing your valued retail & customer service knowledge to meet the caring values and optical expertise of our brand, ensuring every patient receives the best care in our stores and over the phone.

Responsibilities:

Welcoming customers into the store
Using the latest up-to-date equipment to do general checks of the eyes, prior to seeing the Optometrist
Providing style advice
Measuring frames
Repairing/adjusting frames
Answering all telephone calls in a prompt, clear and friendly manner
Transferring calls efficiently
Responding to customer enquiries
Ensuring customer details are captured accurately when booking appointments

Specsavers prides itself on personal development & exciting long-term careers - supporting you to develop your knowledge of the optical world.

Please click Apply as this vacancy will close once we have filled all available places.

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