Customer Support Manager

Bridor inc.; Camberley; On-site; GBP 40,000 - 50,000; Full time

Job summary

A growing international business in Camberley is seeking a Customer Support Manager to enhance UK commercial operations. The role demands strong analytical and organizational skills to ensure effective management of pricing, commercial agreements, and accurate reporting. You will coordinate sales and finance teams, support key account activities, and maintain high customer support standards. This is an office-based position ideal for someone who thrives in a detail-oriented environment.

Qualifications

• Experience in managing commercial agreements and pricing.
• Strong analytical skills and attention to detail.
• Ability to work collaboratively in a team environment.

Responsibilities

• Manage and monitor commercial agreements and pricing.
• Identify and resolve discrepancies while ensuring compliance.
• Prepare and analyze pricing structures in collaboration with key account managers.
• Develop and maintain sales performance reporting tools.
• Support internal commercial meetings and sales reviews.
• Coordinate between sales, supply chain, and finance teams.
• Monitor and manage stock levels at the UK site.
• Ensure accuracy across all commercial data.

Skills

Analytical skills

Detail-oriented

Cross-functional collaboration

Customer support

Job description

Are you highly organised, analytical, and comfortable working behind thescenes to ensure commercial operations run smoothly? Do you enjoy working withdata, processes, and internal stakeholders to support sales performance?

We are looking for a Customer Support Manager – UK to join ourCamberley-based team and play a key internal role in supporting our UKcommercial operations as part of a growing international business.

Reporting to the UK Sales Director, you will provide structured,office-based support to the sales and key account teams. Your focus will be oncommercial accuracy, pricing, reporting, and stock coordination—ensuring thatagreements, processes, and data are robust, compliant, and well managed. Thisrole is UK-focused and ideally suited to someone who enjoys detail, analysis,and cross-functional collaboration within a professional office environment.

Key Responsibilities

• Manage and monitor commercial agreements,including pricing, discounts, rebates, provisions, and dispute tracking
• Identify and resolve contractual discrepanciesand ensure compliance with agreed terms
• Prepare, review, and analyse pricingstructures in close collaboration with Key Account Managers
• Develop, maintain, and improve salesperformance and reporting tools (turnover, margins, distribution data,etc.)
• Support the preparation of sales reviews,tenders, and internal commercial meetings
• Act as a central coordination point betweensales, supply chain, and finance teams
• Monitor and manage consolidated stock levelsat the UK site
• Ensure accuracy, consistency, and highstandards across all commercial data and documentation
• Maintain a high level of internal and externalcustomer support at all times