Customer Equipment Repair Advisor (Hiring Immediately)

Stannah; Clevedon; On-site; GBP 40,000 - 60,000; Full time

Job description

Customer Equipment Repair Advisor (Hiring Immediately)

Our Team!

Stannah is seeking a dynamic and driven Lift Repair Sales Consultant to join our Bristol Branch. This Lift Sales Job will focus on minor repairs and is pivotal in maintaining and enhancing the reliability and safety of customer equipment portfolios. You will play a crucial role in identifying, quoting, and securing minor repair opportunities, ensuring customer satisfaction, and driving sales growth.

Job Responsibilities:

1. Customer Engagement: Visit customer sites to assess equipment, identify minor repair needs, and promote enhancement opportunities.
2. Lead Generation: Establish and maintain a robust internal sales network to generate and secure repair orders. Develop a consistent pipeline of sales opportunities to meet and exceed targets.
3. Quotation and Proposal Management: Prepare and deliver accurate quotations and proposals, following up to secure orders.
4. Support the Branch: Assist with contract sales, identify and target prospective new customers, and liaise with existing customers approaching the end of their contract term.
5. Record Keeping: Maintain detailed records of leads, meetings, condition reports, quotations, and order outcomes.
6. Site Surveys: Conduct technical assessments and site surveys to identify repair opportunities.
7. Reporting: Provide regular activity reports and updates to the Branch Manager.
8. Stakeholder Liaison: Collaborate effectively with internal and external stakeholders to promote the Stannah brand and services.
9. Safety and Quality: Ensure all activities are carried out safely and to a high standard of quality and customer care.

Job Requirements:

• Proven sales or business development experience ideally within the lift industry.
• Technical knowledge of lifts and a strong engineering background would be desirable.
• Previous experience of contract sales would be desirable.
• A full UK driving licence is essential.

If you are looking for a lift sales job and have experience in similar roles such as Lift Repair Sales Executive, Lift Service Sales, Maintenance Sales Manager, Lift Service Sales, or Modernisation Sales Executive, we want to hear from you! Click apply now to apply for this Lift Sales job.

Company Information:

Stannah is a family-owned manufacturing and engineering company. Our products move people and goods in and around homes and buildings. We make life easier for people by improving access for greater convenience and independence. Founded in 1867, Stannah is now a global business with the family in their fifth generation playing a hands-on role in running the business.

Most people know us for our stairlifts. Our range of products includes lifts, escalators, and home lifts. We also provide maintenance and repair services.

Stannah Group is an equal opportunities employer. We welcome and encourage applications from candidates of all backgrounds, identities, and abilities. We are a Disability Confident Committed Employer. We treat all our job applicants fairly and with respect. Our employees are the heart of our business, and we take great care to create a working environment where everyone feels valued. Join our team and be a part of our diverse and inclusive community!

Benefits Include:

• Competitive Salary, paid on a monthly basis.
• Profit Share Bonus Scheme, paid to all employees every quarter based on Group Company profits.
• Holiday scheme to buy extra days’ annual leave.
• Pension Scheme with matched contribution salary sacrifice.
• SimplyHealth Cash Plan, allowing you to claim towards health costs such as dental, optical, physiotherapy, chiropody treatments, and more.
• Life Assurance Scheme.
• Long Service award scheme, with holiday benefit.
• Company Benefits Discount Rewards Scheme, including shop discounts, hotel discounts, days out, and more.
• Employee Assistance Programme, a workplace initiative to support and enhance well-being.
• Enhanced maternity and paternity provision.
• Free parking.
• Company Vehicle or Car Allowance.

We reserve the right to close this vacancy early if we receive a high number of applications for the role. Appropriate right to work must be held by applicants. Sponsorship is not available.

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