Counter Manager: Lead, Coach & Drive Results

The Estee Lauder Companies Inc.; United Kingdom; On-site; GBP 30,000 - 40,000; Full time

Job summary

A global beauty brand in the United Kingdom seeks a dynamic Counter Manager to lead and develop a team of Sales Associates. The ideal candidate will have strong leadership and business management skills gained in a retail environment. Responsibilities include creating business strategies to recruit customers, managing in-store events, and enhancing customer relationships. A proactive attitude and high attention to detail are crucial for success in this role, offering a competitive remuneration and benefits package.

Benefits

Progressive career opportunities

Outstanding training and development

Competitive remuneration and benefits package

Qualifications

• Candidates should have proven leadership and business management skills in retail.
• Experience in strategic planning and execution.
• Ability to handle difficult customer service situations with tact.

Responsibilities

• Lead, coach, and develop a team of Sales Associates.
• Create and execute a business plan to recruit and retain customers.
• Manage impactful in-store events and customer relationship management.

Skills

Effective verbal and written communication skills

Quality customer service skills

Proactive and positive approach to work

High attention to detail and organisational skills

Tools

Microsoft Excel

Job description

A global beauty brand in the United Kingdom seeks a dynamic Counter Manager to lead and develop a team of Sales Associates. The ideal candidate will have strong leadership and business management skills gained in a retail environment. Responsibilities include creating business strategies to recruit customers, managing in-store events, and enhancing customer relationships. A proactive attitude and high attention to detail are crucial for success in this role, offering a competitive remuneration and benefits package.