Client Solutions Manager, Beauty - Global Business Solutions - London

Tiktok; City of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading social media platform is looking for a Client Solutions Manager in London to manage client relationships and drive media strategy. The ideal candidate will have experience in account management and a strong understanding of digital marketing metrics. This role involves collaborating closely with sales teams and providing insights to maximize client investment. Excellent communication and analytical skills are essential.

Benefits

Innovative work environment

Diversity and inclusion initiatives

Qualifications

• Minimum 3 years of account management or digital marketing experience.
• Experience managing brand advertisers' full funnel objectives.
• Strong understanding of tracking and measurement tools.

Responsibilities

• Drive media strategy and implementation of campaigns for clients.
• Support sales team in pre-sale research and pitches.
• Oversee measurement strategy and deliver results.

Skills

Account management experience

Experience in digital marketing

Ability to analyze data

Strong communication skills

Project management skills

Tools

Excel

Google Sheets

Tableau

Power BI

Job description

Client Solutions Manager, Beauty - Global Business Solutions – London

4 days ago. Be among the first 25 applicants.

About the Role

Client Solutions are the trusted advocates connecting key stakeholders, providing inspiration and insights, and driving collaboration that translates into long‑term client partnerships and growth. We are responsible for day‑to‑day relationships and ensuring the success of advertiser investment. As trusted partners, we proactively advise clients on opportunities and solutions to exceed expectations, securing future investment.

Responsibilities

• Driving media strategy, planning, and implementation of campaigns to deliver against clients' business goals.
• Supporting and working with the sales team on pre‑sale research and pitch.
• Educating other teams on TikTok for Business offerings and keeping them engaged by delivering learning sessions, writing training documentation, and white‑papers for internal and external use.
• Outlining and overseeing measurement strategy, tracking, and results delivery.
• Increasing adoption and engagement of TikTok’s auction platform and auction‑based tools, providing ongoing technical support and real‑time analysis.
• Managing and growing post‑sale client relationships with advertisers of all sizes.
• Presenting findings and insights in a consultative way to the client and collaborating with relevant internal teams to provide a complete solution.
• Monitoring and analysing ad campaigns to identify optimisation opportunities for improving and scaling performance.
• Investigating and working directly with product & engineering teams to troubleshoot client issues on the platform.
• Analyzing campaign performance data to offer clients data‑driven business insights and using those insights to improve our advertising offerings.
• Sharing marketplace feedback and guiding our advertising strategy.
• Conducting regular business reviews and taking a consultative, long‑term approach to build productive relationships with clients, in collaboration with the sales team.
• Demonstrating deep analytical ability, and developing great expertise in TikTok’s proprietary metrics, continuously evolving how we analyze and communicate data‑driven insights to our advertisers.

Qualifications

Minimum Qualifications

• Demonstrated account management/performance experience in digital marketing.
• Tangible experience executing on a biddable network.
• Knowledge and understanding of tracking, attribution and measurement (Pixel, Events API (CAPI), MMP, SKAN, etc.).
• Experience managing brand advertisers with deep understanding of their challenges across full funnel objectives.
• Ability to analyse data and identify insights to assess campaign performance.

Preferred Qualifications

• Results‑oriented with high attention to detail and strong organisational skills.
• Proactive attitude with excellent project management, organisational and analytical skills.
• Strong verbal and written communication skills, ability to translate technical language to non‑technical stakeholders.
• Experience diagnosing and solving technical problems with product and engineering teams.
• Experience using Excel or Google Sheets (essential); familiarity with visualisation tools (Tableau, QlikView, Power BI, etc.) as a plus.
• Comfortable presenting complex analysis in a simple, easy‑to‑digest way to C‑suite level stakeholders.
• Experience working within the Beauty vertical.

About TikTok

TikTok is the leading destination for short‑form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok’s global headquarters are in Los Angeles and Singapore, with offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok’s mission. Our innovative product helps people authentically express themselves, discover, and connect. Our global, diverse teams make that possible, and we create value for our communities, inspire creativity and bring joy every day. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We’re resilient, embrace challenges, and maintain an "Always Day 1" mindset, achieving meaningful breakthroughs for ourselves, our company, and our users.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe, and so does our workplace. We celebrate diverse voices and create an environment that reflects the many communities we reach.