Branch / Yard Assistant

John Davidson Pipes Limited; Cambridge; On-site; GBP 20,000 - 25,000; Full time

Job summary

A reputable drainage and water management company in Cambridge is seeking a Branch/Yard Assistant to join their team. This role involves providing excellent customer service, accurately picking orders, and assisting with vehicle loading and unloading. Candidates must have strong communication skills and a forklift truck licence. The company offers competitive salaries, bonuses, and extensive training, making it the perfect time to build a long-term career with them.

Benefits

Competitive salary

Monthly bonus scheme

Contributory pension scheme

Full support and training

Qualifications

• Excellent communication skills for customer interaction.
• Ability to perform basic literacy and numeracy tasks.
• Warehouse experience is essential.
• Forklift truck licence is required.

Responsibilities

• Provide product and service information to customers.
• Accurately pick customer orders.
• Assist with loading and unloading vehicles.
• Process orders within customer deadlines.
• Serve customers on the trade counter.

Skills

Excellent communication skills

Customer service skills

Literacy & Numeracy

Health & Safety awareness

Warehouse experience

Computer knowledge

Forklift truck operation

Tools

Forklift truck

Job description

At JDP, we are the experts in civils drainage and water management. For over half a century we’ve been combining quality products, knowledgeable staff, dedicated delivery, a national branch network and technical assistance to be the one-stop shop for our customers. We continue to experience remarkable growth and stability, and this is thanks to our unwavering commitment to excellent customer service and robust business strategy. Following fantastic results in 2024 and a record breaking 2025 we continue to go from strength to strength. Our people are at the heart of our operations, and we pride ourselves on being a great company to work for. There has never been a better time to join us!

We are looking for a Branch/Yard Assistant to join us at our Leeds/Bradford branch. If you’re someone who enjoys hands-on work, takes pride in delivering great customer service, and thrives as part of a friendly, supportive team, this could be a fantastic opportunity to take the next step in your career. No two days are the same, and you’ll play a key role in helping our branch run smoothly while building valuable skills along the way.

This role involves:

• Providing customers with product and service information
• Pick customer orders accurately
• Assist with loading and unloading of vehicles using a forklift truck
• Process orders accurately, within a time dictated by the customer deadline
• Serve customers on the trade counter when required

Profile

Job Requirements

Required:

• Excellent communication skills and some customer service skills
• Literacy & Numeracy
• A hardworking & helpful individual to train in all aspects of our operation
• An understanding of Health & Safety in a work environment
• Warehouse experience
• A good knowledge of computers
• Forklift truck licence

Offer

• Enjoy a long-term career with a stable and growing UK company, proudly owned by a global group.
• Receive a competitive salary that reflects your skills and contributions.
• Benefit from a monthly bonus scheme that rewards the team's dedictation.
• Secure your future with our contributory pension scheme.
• Access full support and training to help you thrive in your role.