Assistant Manager

Fred Perry; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a dynamic community at Fred Perry as a Deputy Store Manager in London. You will play a key role in supporting operations, managing cash handling, and motivating your team to achieve targets while ensuring exceptional customer service. This position offers a competitive salary and a comprehensive benefits package.

Benefits

Annual performance-related bonus

Generous staff discount

Generous pension scheme with 8.5% company contribution

Enhanced maternity and paternity packages

Life insurance

25 days annual leave plus Bank Holidays

Qualifications

• Experience in retail management is essential.
• Proven experience in building effective teams and motivating employees.
• Strong initiative and leadership skills.

Responsibilities

• Deputise for the Store Manager in their absence.
• Manage cash handling and banking in the Store Manager's absence.
• Demonstrate excellent customer service and product expertise.

Skills

Leadership

Communication

Customer Service

Team Building

Retail Concepts Understanding

Job description

Triple Wimbledon champion Fred Perry founded his brand in 1952. He was the son of a cotton spinner, who played and fought his way through, always with style – and despite the establishment. Today, Fred Perry is a global community of over 370 employees, all inspired by the Laurel Wreath and what it represents

KEY RESPONSIBILITIES:

• To deputise for the Store Manager in their absence
• In the absence of the Store Manager, you will manage the cash handling, banking and associated administration
• You will ensure that all till operations are carried out in line with the Fred Perry operations manual
• To support the Store Manager to help meet KPI budgets, communicating these to staff and motivating them to help achieve agreed targets
• To assist the Store Manager in all aspects of the stock control, including receipting transfers, monitoring stock levels, stock preparation and presentation
• You will demonstrate excellent customer service to all customers and provide customers with expertise information of the product range and it's benefits
• Be familiar with the shop operations manual, personnel and Health and Safety policies
• Communicate KPI results to Head Office and Area Manager in the absence of the Store Manager, including commentary on reports
• Inform the Store Manager of any issues or non compliance in reference tothe Fred Perrypolicies and procedures

THE PERSON:

• Experience in retail management - essential
• Proven experience in building effective teams and motivating employees
• Strong initiative and leadership skills
• Understanding of various retail concepts i.e. (gross margin, markdowns, visual merchandising)
• Excellent communication skills
• Able to adapt quickly and react positively to business needs

BENEFITS

We are proud to offer a wide range of benefits to all our staff and continue to reassess what our community needs from us to thrive. We don’t want to be a good company to work for, we want to be a great one. Here are some things we currently offer:

• Annual performance-related bonus
• Competitive salary
• Generous staff discount
• Generous pension scheme with 8.5% company contribution
• Enhanced maternity and paternity packages
• Life insurance
• Season ticket loan
• 25 days annual leave plus Bank Holidays
• Regular opportunities to attend gigs / events

We actively welcome applications from people of all different backgrounds. Your CV will be submitted to hiring managers with all personal details hidden to ensure anonymity.